No sound - help please!

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  1. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #11

    Could you go to the driver tab and tell me what you see?
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  3. Stephen Pollard
    Posts : 13
    Windows 7
    Thread Starter
       New #12

    These are from driver
    Attached Thumbnails Attached Thumbnails No sound - help please!-driver-1.png   No sound - help please!-driver-2.png  
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  4. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #13

    Go into Device Manager and uninstall all drivers related to your sound card. Then reboot, and let Windows automatically install them.
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  6. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #14

    Try this, set to DVD Quality. Usually clears up this type of problem.
    Attached Thumbnails Attached Thumbnails No sound - help please!-application-control-device.png  
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  7. Stephen Pollard
    Posts : 13
    Windows 7
    Thread Starter
       New #15

    I'm afraid it hasn't made any difference.
    I'm very grateful for the time you have spent on this.
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  8. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #16

    Did you try Chev65's suggestion?
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  10. Stephen Pollard
    Posts : 13
    Windows 7
    Thread Starter
       New #17

    Yup. Didn't work either.
    I'm wondering if I should reinstall Windows 7 and see what happens? I won't lose anything as work is all backed up.
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  11. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #18

    If you can, that might be a good idea. Let us know how it works out. Also, be sure to do a clean install, rather than an upgrade.
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  12. Stephen Pollard
    Posts : 13
    Windows 7
    Thread Starter
       New #19

    will do
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  13. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #20

    Did you do a clean install or upgrade from Vista?
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