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Windows 7: Sound doesnt work after uninstalling SRS Premium Sound program.

02 Dec 2014   #1

Windows 7 Home Premium
Sound doesnt work after uninstalling SRS Premium Sound program.

HP Pavilion g7, Windows 7 Home Premium, laptop with built-in speakers.

Okay so i accidentally uninstalled SRS Premium Sound and now my sound icon on the bottom right shows a red X and doesn't play sound. It could also be related to restoring my laptop, but sound still worked before i uninstalled SRS sound.

When i hover over the sound icon it reads "No speaker or headphones are plugged in." Plugging in headphones or an external speaker to the headphone jack doesn't work.

troubleshoot doesn't detect a problem. Playback devices only shows AMD HDMI Output, but no speaker option (even when i right click and both are checked). Reinstalling Realtek isn't working.

Device manager does recognize i have ATI HD Audio Device.

I'm willing to restore my computer if that's what it takes, but i don't have the CD that came with it.
My System SpecsSystem Spec
02 Dec 2014   #2


Hi welcome to 7F

go to bios and make sure the onboard sound is enabled.
My System SpecsSystem Spec
03 Dec 2014   #3

Windows 10 64 bit

Go to HP and download the sound driver (and install it) for your specific model. SRS Premium sound is not the actual driver.

The sound driver appears to be IDT. Software & driver downloads HP Pavilion g7-1150us Notebook PC | HP Support

You didn't do anything in the BIOS so that can be eliminated.
My System SpecsSystem Spec

03 Dec 2014   #4

Windows 7 Home Premium

Fireberd you gave the right answer, thank you so much.
My System SpecsSystem Spec

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