Windows system volume only controls left channel

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  1. Posts : 27
    Windows 7 Pro 64bit
       #1

    Windows system volume only controls left channel


    I am using a Xonar ST on Win 7 64bit......All of a sudden I noticed I was only getting sound on the right side. I reseated the card, reseated all of the connections, and changed the power connection from the PSU, and made sure on board audio was disabled.

    I went into the control panel and balanced the audio....Left was set all the way down for some unknown reason. The volume on both sides will work at the proper level provided there is a separate control.....

    The main system volume on the keyboard still only affects the left side. If I open winamp, the volume slider will control both left and right equally (provided the system volume is maxed out); turning down the system volume will leave the right channel at whatever level the winamp volume slider is set at.

    I tried the latest driver, also tried the Uni driver. I also deleted the hsmgr file in windows/syswow64 that I saw people complaining about. I reinstalled the driver and hsmgr32 and hsmgr64 came back and are running at the same time. I unchecked them from msconfig so they do not start, but nothing has changed. Is this a driver problem or is there some other windows conflict. Since the programs seem to be able to individually control the volume I am thinking this is windows related. If I open youtube, the youtube volume slider controls both left and right. Does this have something to do with the soundcard exclusivity settings?

    Is this a registry problem? It's like the volume is only monaural.

    Thanks
      My Computer


  2. Posts : 8,137
    Windows 10 64 bit
       #2

    Try the Windows uninstall/reinstall. Go to the Device Manger, in the Sound section RIGHT click on the entry for the Xonar to highlight it and then LEFT click on "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This will correct any Windows corruptions with the sound card.
      My Computer


  3. Posts : 73
    w7 ultimate 64-bit sp1
       #3

    You mention that you use keyboard to control the sound volume - have you tried uninstalling the keyboard driver(+re install)?
      My Computer


  4. Posts : 27
    Windows 7 Pro 64bit
    Thread Starter
       #4

    I got it to work using an older 1.64 UNi driver....not sure why it stopped in the first place, but I will keep the windows uninstall in mind for next time. There are 3 separate sound devices/drivers running at a time on this machine and it was difficult to get everything working within windows the first time.
      My Computer


  5. Posts : 1
    10/64
       #5

    fireberd said:
    Try the Windows uninstall/reinstall. Go to the Device Manger, in the Sound section RIGHT click on the entry for the Xonar to highlight it and then LEFT click on "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This will correct any Windows corruptions with the sound card.
    Thanks worked perfect, strange no idea what caused it but the main volume would only affect the left speaker.
    Anyway thanks to you its fixed
      My Computer


  6. Posts : 3
    Windows 10 Enterprise 64-bit
       #6

    fireberd said:
    Try the Windows uninstall/reinstall. Go to the Device Manger, in the Sound section RIGHT click on the entry for the Xonar to highlight it and then LEFT click on "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This will correct any Windows corruptions with the sound card.
    Sorry to necro, but I'm a firm believer in credit where it's due. (And in SEO for good solutions.)

    I've had this issue for about four months, ever since I upgraded to from Windows 7 to Windows 10. After much frustration, many driver reinstallations, and lots of fruitless web searching, I found this, tried it, and it worked like a charm.

    Thanks much!
      My Computer


  7. Posts : 5
    Windows 10 Pro 64bit 2004
       #7

    It's March 2022 and I still have this issue. The uninstall/reinstall advice still works but it is a pain to have to do it frequently. Has anyone ever found a perminant solution? It's definately a Xonar driver issue but they haven't released new ones in years.
      My Computer


  8. Posts : 3
    Windows 10 Enterprise 64-bit
       #8

    x1ife said:
    It's March 2022 and I still have this issue. The uninstall/reinstall advice still works but it is a pain to have to do it frequently. Has anyone ever found a perminant solution? It's definately a Xonar driver issue but they haven't released new ones in years.
    It worked permanently for me. I haven't thought about this in a year.

    Is it possible -- just spitballing here -- that some other Windows whatnot is updating your device in some way that causes this problem to reoccur?

    I agree that we're never getting new Xonar drivers, alas.
      My Computer


  9. Posts : 5
    Windows 10 Pro 64bit 2004
       #9

    It had worked for me for over a year, but recently the bug occured again and has reoccured several times since.

    I have been playing Battlefield recently after a hiatus and also recently updated my graphics drivers. This enabled the "NVIDIA High Definition Audio" which I have just disabled. These are the only 2 things I can think of which could have changed to trigger it, apart from a feature update to Windows 10.

    Do you happen to play any of the recent Battlefield series of games or have a GeForce graphics card? Do you have an AsRock motherboard by chance?

    I'm fairly sure that something triggers the bug in the driver. I wish I could find out what configuration setting the reinstall of the drivers is resetting which fixes the issue.
      My Computer


  10. Posts : 6,086
    Windows 7 Ultimate x64
       #10

    Please describe your issue in its entirety because the OP's issue all those years ago could be vastly different than yours.

    If it's related, I'm interested in knowing if you use a Logitech keyboard and its software? If so, uninstall that once and see what happens. Again, if the issue is the same as the OP's dated 30, Dec 2014 at 09:19 UTC (same time in London in the Winter). Time Duration Calculator
      My Computer


 
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