Windows doesn't recognize USB headphones


  1. DarthHuzeCZ
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    Windows doesn't recognize USB headphones


    So I got these headphones, Trust Quasar and they worked very well, but today I plugged them in and the PC doesn't even recognize something is plugged, sometimes it starts to act like it recognizes something but then it tells me it could't be installed right and says it's an unknown device. I tried installing new audio drivers and plugging the headset into other usb slots, nothing worked, any ideas?
    Edit: i also tried the showing disconnected and disabled devices doesn't work either.
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  3. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #2

    I would suspect a USB corruption for the headset. Plug the headset in and then go to the Device Manager and display the USB section. There will most likely be an Unidentified Device showing. That is probably the headset, so uninstall the Unidentified Device (Right click on it and then left click "Uninstall"). Disconnect the headset from the PC and then restart the PC. After Windows has started connect the headset and Windows should detect and reinstall it.
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  4. DarthHuzeCZ
    Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    well, thanks for advise, i tried it, but the PC still doesn't seem to recognize the headset, so I guess the usb connector is just broken.
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  6. fireberd
    Posts : 8,135
    Windows 10 64 bit
       New #4

    Can you try the headset on another PC, maybe a friend's PC and see if it works there.
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