New
#1
Beats Audio Headphones Connected When They Aren't
So I'm having a very confusing problem. I've tried searching for a solution via google and have not found any real solution, or at least a solution that has worked for me.
I have an HP Pavilion Dv7 with Beats Audio Windows 7 Fully Updated. Normally I have headphones plugged in while playing my games as to not disturb other people around me...but the built-in speakers were (sorta still are) working. In the middle of a game session AVG update popped up and suddenly audio was coming from the speakers instead of the headphones that were plugged in. The only time this is happening is every time AVG pops up with it's update notification. Since yesterday it happened however now even with the headphones unplugged there is NO sound coming from the speakers at all. The beats audio control panel is saying headphones are connected when they aren't and all sound is being routed to headphones that aren't even plugged in. When I plug in the headphones the sound is coming threw the headphones perfectly fine. For some reason the computer is not recognizing that the headphones are unplugged. Now again today the AVG update popped up and sound started playing out of the speakers. I immediately unplugged the headphones to allow the sound to continue playing threw the speakers thinking maybe is fixed itself. The sound cut in and out a few times and completely went out. Again I checked the beats audio and it has said the headphones are connected when I hadn't connected them since the sound started coming out the speakers.
Steps I've taken:
I manually updated the driver for my beats audio sound card.
I've completely uninstalled and deleted the driver for my beats audio sound card to allow windows to use the generic driver to control sound.
I've ran the sound troubleshooter for playback audio. (no issues found)
I've tried disabling the headphones in playback sounds so therefore the audio would be forced to come threw the speakers but it isn't.
I know the speakers work because I got proof today when sound came blasting out temporarily but as I've stated the computer doesn't recognize that the headphones have been unplugged.
Any and all help appreciated. If I don't answer back today I will be looking for responses tomorrow. Thank you everyone!