Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Sound Cuts out when playing games with headphones

09 May 2015   #1

Western Australia
Sound Cuts out when playing games with headphones

Hi guys i posted this on a thread reply but i think i should start my own thread for it. so here it goes

when i plug my new Razer Kraken Pro(world of tanks addition)AUX and MIC jack in my front panel it works fine if i watch videos browse youtube
But once I play dota 2 after 10 min the sound complete cuts out and pulled off my headphone from front panel jack my speakers does not produce a sound but only the speaker bar it shows sound is produce everytime is clicked.
Then all my videos or music becomes jerky and does not play sound and only way to fix it is to restart it my PC

I thought it was realtek audio driver issue so uninstalled it and try to run the game again the cut out still happens. bought a new graphics R9 280 to replace HD5770 the old one, because I thought it could be the cause of jerky motion in the video player, but it the cut out still happens . disabled the AMD HD audio in device managers still same isssue. disabled all other device in sound still happens.

I'm out of ideas of what to do besides having to

Operating system
Windows 7 64bit

My PC specs are
i5 750 2.6Ghz
DP55WB motherboard
R9 280 sapphire graphics
12GB DDR3 Ram
CoolerMaster RC-K350-KWN1 K350 USB3.0 Gaming case

case has USB 3.0 for one of the front panel and i bought and adaptor off ebay to convert USB3 plug to USB 2.0 and plug into Mobo extra note if that really does influence it.. but i high doubt

Gigabyte Kforce keyboard
Razer Deathadder
Razer Kraken (Headphones) AUX jack and Mic Jack (NOT USB)
Speaker Logitech X-530

Tempted for a reformat of windows 7.. but dont know if that would solve the issue

My System SpecsSystem Spec
09 May 2015   #2

Windows 10 64 bit

The issue, by your posting, would appear to be the game, since (apparently) everything else works OK. I know nothing about the game or how it works so I can't make any suggestions towards that. Maybe someone in the gaming section can help you??
My System SpecsSystem Spec

 Sound Cuts out when playing games with headphones

Thread Tools

Similar help and support threads
Thread Forum
Sound playing from both speakers and headphones at same time.
In the Windows audio playback tab there's only "speakers" but sound is playing from both speakers and the headphones, with headphones plugged into the right jack. I checked the Realtek Control Panel and there was F**K ALL for options there (see attached). There is an Intel(R) Display Audio in...
Sound & Audio
Sound not playing through speakers, but playing through headphones?
I've posted this issue before on numerous support fourms, and none of them or I could figure out this issue. It's been driving me nuts. A couple months ago I cleaned my computer (plugged everything out, cleaned the area/computer, etc.) when I put everything back together and booted up, I had no...
Sound & Audio
Can't hear sound through headphones, but it says sound is playing?
It was working and then I hit something in the realtek HD audio manager by accident and it stopped working, I can't figure out how to fix it.
Sound & Audio
Headphones not being recognized correctly or playing sound
Howdy-hey, everybody. Lately, my Acer Aspire laptop hasn't been able to play sound from headphones, or recognize that I have headphones/earbuds plugged into the headphone jack. A scan for my headphones from the "Add a device" option doesn't turn up anything. In fact, the last solution I tried...
Sound & Audio
Sound cuts out during youtube videos and games
I recently reformatted my computer after having BSOD issues. Someone from these forums helped me solve the BSOD issues, but I still have sound issues. When watching a Youtube video in Chrome or Firefox, the sound will cut out after a few seconds. The video still plays fine. IE9 has no problems....
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:18.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App