New
#21
ATI HDMI output is unplugged
Yes, I agree, it is a mess, because of this stupid "Dell System Restore" I really lost everything, except my pictures ( which I had saved on an external USB stick.)
It looked straight forward, and I was asked to put all the files en folders I wanted to safe in a special place with Dell ( perhaps I find them back one day.)
But I had never thought I was gonna be prompted for an administrator password to log on after this "Restore".
And this password I have never known from the start, when a friend in England set up the laptop for me in 2010 when I bought it new.
So for days, I could not log on, then I managed to go round this by creating in safe mode a user administration password. Then I was back on the laptop and noticed there was nothing, even service pac 1 had gone.
Now I really only need this (hidden) administrator password to get into BIOS to restore my sound, otherwise I would not bother.
I can get on line, I can get to my mail, I have most of my pictures back and now sp 1 aswell.
But I really hate not being able to listen to Video's, interviews, news and music. Have not looked at the TV for years.
I will take your advise and restore first.
I am not familiair with things like formatting and so on, so I will just use a CD or DVD.
Thanks for your help and I will keep on posting till this is solved.
Cheers,
Thelma