ATI HDMI output is unplugged

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  1. thelma
    Posts : 1,109
    windows 7 professional 64 bit
    Thread Starter
       New #71

    ATI HDMI output is unplugged


    I did not send that CBS Log the good way I think, so I try again.

    I have now put it in my documents, so I should be able to send it with this as an attachment.

    I think it worked. I also did the disck cleanup, therefore I had to restart, does that also give a log ?

    This disck cleanup I had naver managed to do before, GREAT !:)
    ATI HDMI output is unplugged Attached Files
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #72

    The SFCDETAILS file reveals the following problems...
    Code:
    2015-07-03 16:02:07, Info                  CSI    0000037f [SR] Repairing 13 (0x000000000000000d) components
2015-07-03 16:02:07, Info                  CSI    00000380 [SR] Beginning Verify and Repair transaction
2015-07-03 16:02:07, Info                  CSI    00000382 [SR] Cannot repair member file [l:20{10}]"pcasvc.dll" of Microsoft-Windows-Application-Experience-Program-Compatibility-Assistant, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:07, Info                  CSI    00000384 [SR] Cannot repair member file [l:24{12}]"audiosrv.dll" of Microsoft-Windows-Audio-AudioCore, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    00000386 [SR] Cannot repair member file [l:24{12}]"cryptsvc.dll" of Microsoft-Windows-cryptsvc-dll, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    00000388 [SR] Cannot repair member file [l:24{12}]"FntCache.dll" of Microsoft-Windows-DirectWrite-FontCache, Version = 7.1.7601.18834, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    0000038a [SR] Cannot repair member file [l:16{8}]"http.sys" of Microsoft-Windows-HTTP, Version = 6.1.7601.18772, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    0000038c [SR] Cannot repair member file [l:36{18}]"ieetwcollector.exe" of Microsoft-Windows-IE-IEEtwCollector, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    0000038e [SR] Cannot repair member file [l:24{12}]"ie4uinit.exe" of Microsoft-Windows-IE-Setup-Support, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    00000390 [SR] Cannot repair member file [l:22{11}]"ieframe.dll" of Microsoft-Windows-ieframe, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    00000392 [SR] Cannot repair member file [l:20{10}]"PEAuth.sys" of Microsoft-Windows-PEAuth, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    00000394 [SR] Cannot repair member file [l:22{11}]"credssp.dll" of Microsoft-Windows-Security-CredSSP, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:10, Info                  CSI    00000396 [SR] Cannot repair member file [l:22{11}]"wuaueng.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7601.18804, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:10, Info                  CSI    00000398 [SR] Cannot repair member file [l:20{10}]"winsrv.dll" of Microsoft-Windows-Winsrv, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:10, Info                  CSI    0000039a [SR] Cannot repair member file [l:22{11}]"ieframe.dll" of Microsoft-Windows-ieframe, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    I'll post a fix protocol when I can get to it (there are many others waiting! )
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  4. thelma
    Posts : 1,109
    windows 7 professional 64 bit
    Thread Starter
       New #73

    ATI HDMI output is unplugged


    Thanks a lot Noel,

    I am not stressed, nice to know you want to help me, as you did before !

    Perhaps this will solve also some of my problems from the very start. Something went alfull wrong when I did this Dell restore.

    Still, I have my photo's back, I can get on the internet, I can recieve and send E-mails, and now ( with my external speakers ) for 5 Quit, the sound is beter than ever before !!!!

    Tell you what, this laptop has been trough some mightmares with me .....

    Thelma
      My Computer
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #74

    I've uploaded a file - tlmaa.zip - to my OneDrive at Noel's OneDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that

    You'll have to log in with your username and password.
    Pick the option to use a Command Prompt

    At the prompt type
    DIR C:\tlmaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\tlmaa
    or
    DIR E:\tlmaa

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\tlmaa <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your reply
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  7. thelma
    Posts : 1,109
    windows 7 professional 64 bit
    Thread Starter
       New #75

    ATI HDMI output is unplugged


    Ok NoelDP,

    I did all you proposed. There wasone thing I found confusing ( sorry I am absolutly new in all this and have dislexia)

    The "change the target to C:\ " and then click on extract.

    Anyway here is the CBS log, hope I did it the good way ;
    ATI HDMI output is unplugged Attached Files
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  8. thelma
    Posts : 1,109
    windows 7 professional 64 bit
    Thread Starter
       New #76

    ATI HDMI output is unplugged


    Hello Noel PD,

    I know you are massively occupied on this forum with people that are much more capable of following your instructions than me, but I did understand it all exept the "change the target " bit mentioned in my message before.

    If you have a bit of time can you please tell me exactly what to do there ?

    Then I try the hole lot once more.

    All ready thanks so much,

    Thelma
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #77

    Sorry - I must have missed the notification

    All thirteen errors are still present in the Sfcdetails log, which probably means that you made an error in the copying.

    I'll post an alternative fix method later for you.
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  11. thelma
    Posts : 1,109
    windows 7 professional 64 bit
    Thread Starter
       New #78

    ATI HDMI output is unplugged


    Sorry Noel DP, I realize, I spelled your name wrong, I am a terrible dislectix

    Thelma
      My Computer
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #79

    Sorry about the delay!

    Please download SFCFix from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe and save it to your desktop (we'll need it later anyhow, I think)

    I've uploaded a file - SFCFix.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Open the SFCFix location in Windows Explorer - and drag the SFCFix.zip file over onto the SFCFix.exe file - this should force SFCFix to run the file
    It will create a new log file (SFCFix.txt) - please upload that.
    *
    Now run the CheckSUR tool again (it may take a while)
    *
    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
    Last edited by NoelDP; 27 Sep 2015 at 09:38. Reason: modify link
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  13. thelma
    Posts : 1,109
    windows 7 professional 64 bit
    Thread Starter
       New #80

    Solved ATI HDMI output is unplugged


    Hi Noel,

    I happen to pass by accident on this thread. I never did see your last answer with instructions before ?

    Weird

    I like to try your suggestions, but cannot open them, probably to old ?
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