ATI HDMI output is unplugged

But Mr LAY BACK BEAR,

I have allways had windows 7 PS 1.

I bought this laptop with Windows 7 Home Premium sevice pack one on it !

They cannot take it away, or can they ?

Thelma

OK, you Guys are all right and I was wrong, no service pack 1 any more.

It must have vanished with all the rest during this terrible Dell system restore.

So good that I had all my pictures on a USB so they are back.

So I will next have to re-install service pack 1 for windows 7 (64).

I found out you can do a stand- alone one that does not interfere with what I already have, that is to say with my Windows 7 .

I re-installed Hitman Pro today ( the paid one, I found the service key back ) Put ccCleaner back on, Maleware antimalware and Revo. It starts to look like the old laptop.

Now I will study the official good way to send attachments to this forum in order to show the HWinfo, which I already have in my documents.

You are all so helpful and I learned so much here on this forum, it is fantastic.

Thanks again for all your help and time up till now, still have this horrible sound, but perhaps it has to do with all this.
I have, for that problem, a" Test Event log - IDT High Definition Audio CODEC.html" ( which says "Failed"),
that I will send as well.

Thank God this thing has a sort of spelcheck, otherwise you would not been able to understand a word
( 3 handicaps, Dislectix, Dutch and Blond ).

Back to the home work,
Thanks

Hello,

I have managed to get Sevice Pac 1 on the laptop, with a hell of a lot other updates, it took some time and persisting, but it's done.

Now when I open BIOS with F2 and try to use the arrows, I get a message !!!!!

Before, ............. absolutily nothing would happen.

Now the message says " Set up is locked ! Enter the administrator password in security to unlock set up to enable changes."

So this High Definition Audio problem is linked with my other thread here on sevenforums,

"Your account has been disabled please seen our system administrator".

This message continues " Failed to connect to Windows services. Windows could not connect to the Windows Group Policy Client Service. Review the System Event log for details about why the service didn't respond."

I had a look in there and could not find anything that looked like related to this problem,but then of course, I don't really know what I am looking at.

Now I found this on the net ....

To activate the build in Administrator account go as admin in to Command prompt > type " net user administrator/active"

it will now show up as an addi account on the login screen. Now go and give it a STRONG password !!!

Well, I am going to try that next.

The High Definition Audio Device that is unplugged is from Microsoft. model 6.1.7600-16385 (win 7_rtm 090713-1255. HdAud Model_CostomConn Type A found in C:\Windows\INF\HDAudio.sys,-203

I have tried looking at a QI video on Y tube, after the service Pac 1 was installed, thinking perhaps that has solved the problem, but it is still the same, cannot understand a word they saying.

I found in the Task manager or something like that, that the "Quality Windows Audio Video Experience QWAVE was stopped so, I have started that again .

In the System Diagnostic rapport I found only one thing with a red flag. Avq Disk Queue lenght is 4. The disk may be at its maximum transfer capacity due to throughput and disck seeks. ??????

In system drivers software I noticed that 4 different Kernel drivers have stopped.

1) atihdmiserviceATI Function Driver for high definition Audio Service;

2) drmkaud Microsoft trusted Audio drivers;

3) hdaudbus Microsoft UAABus Driver for high definition Audio ;

4) hdaudaddservice Microsoft 1.1 UAAFunction Driver for High Definition Audio Service.

Last but not least I found failure code; 0x0xE0000225, event 32772, event name DBT_DEVICEREMOVECOMPLETE hr 37580933. Event ID 0x0x8004

I report back later,

Thanks,
Thelma

Ok Then,

I will wait, I am a bit afraid !

There are some idea's here on the forum that might be better.

Open command prompt at boot type regedit click on HKEY_LOCAL_MACHINE and open file in top left corner. Go to menu choose load hive.
Go to the drive where your OS is. ( Will I know that ) ????? C boot partition.

In this example it is C:\Windows\system32\config

Choose SAM and open

Next appears Key name box, type the name what ever you want ( In this example REM-SAM )

Next go to the HKEY_LOCAL_MACHINE\REM_SAM|SAM\Domains\Accounts\Users\000001F4 key and double click on string F

It will open a table with hexadicimal numbers

Find 11, click to the right of it, backspace and type 10 in it's place.

Restart computer, log on to build in administrator ( will I find that ??? ) reset password .

Have not tried that jet, what do you think ?????

Thanks,
Thelma