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Windows 7: Unable to connect & control my Bluetooth headphones

31 Jul 2015   #1

Windows 7 Home Premium
Unable to connect & control my Bluetooth headphones

I have a Lenovo laptop running Windows 7. I have had many issues with bluetooth headphones but this one takes the cake. It's slowly been acting up more and more, where instead of connecting on it's own, I would have to right click the sound icon, click 'playback devices' and click the headphones icon to connect it. But now it won't even let me do that. I click on it to connect it and nothing happens. I go under my bluetooth devices and right click on the icon and click 'control', it used to bring up the control panel where I could connect it to my computer that way. But then it started not doing anything when I tried to open the device control panel. I thought my headphones were broken. So I ordered some new ones.

Just paired my new headphones, and I'm STILL having the same problem when I try to get sound to come out of them, I right click on the icon (under 'playback devices') and it says it's disconnected but I can't connect them, nothing happens. In fact when I click 'connect', the square comes up in the middle of my screen saying 'Opening device control panel..." and then it does nothing from there. That square stays on my screen for sometimes up to 5 minutes, no matter what tab I click on, it's just sitting there, doing nothing. And it still says my headphones are disconnected. Now I know the problem wasn't with my old headphones, or my new ones. Something in my computer is making it so I can't connect my headphones. And yes, I DO have the box checked to allow my computer to connect to bluetooth devices, so it isn't that.

Anyone have any idea what could be happening here? I hate that I bought another pair of headphones for almost $50 and the problem wasn't even my headphones! I don't want to have to buy a new computer just because of this. But I need to get this to work.

Edit; I just tried to connect my headphones to another laptop, and they don't work on that one either! So it isn't my laptop, it isn't the headphones, what could the problem be?! I'm ready to throw all my electronics out the window! There are no other factors to eliminate! argghh!!

My System SpecsSystem Spec
26 Dec 2015   #2

Windows 7 Home Premium

BUMP....Lenovo desktop running Windows 7...have the same problem word for word ...can't find fix anywheres
My System SpecsSystem Spec
26 Dec 2015   #3

Windows 7 Home Premium

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My System SpecsSystem Spec


 Unable to connect & control my Bluetooth headphones

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