New
#1
No sound z170 sabertooth and realtek
I have been going round in circles for 24 hours to fix this issue to no avail so was hoping somone with more knowledge and experience can light the way.
This is a new build and the sound has never worked.
Symptoms:
Red cross next to speaker icon-no audio output device is installed
Control panel-sound-no audio devices are installed
Device manager- Sound- Realtek HD audio- yellow exclamation mark
Realtek HD audio listed in sys tray but no icon present
No sound..
Attempted remedies:
I have installed the chipset and realtek drivers that came with the mobo.
Checked hd audio is enabled in bios.
Enabled/ disabled in bios- no change.
Installed latest chipset and realtek drivers from asus- no change.
Installed from realtek and intel- no change
Uninstalled/reinstall from device manager- no change
Update driver- have the latest driver
Uninstalled all audio drivers-reboot-windows installs realtek driver-no change
Troubleshoot- couldn't identify the problem
In Speccy, Realtek high definition audio is listed under audio.
I don't have much knowledge in repspect of driver certificates but under properties for the realtek in device manager I have this:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
If I uninstall that driver it gets replaced with the same with the same message.
Hoping this isn't the motherboard but not sure where else to look at this point.
All suggestions greatfully received..