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Windows 7: Sound playing from both speakers and headphones at same time.

08 Feb 2016   #1

Windows 7 Professional 64-bit SP1
Sound playing from both speakers and headphones at same time.

In the Windows audio playback tab there's only "speakers" but sound is playing from both speakers and the headphones, with headphones plugged into the right jack. I checked the Realtek Control Panel and there was F**K ALL for options there (see attached). There is an Intel(R) Display Audio in Device Manager alongside Realtek High Definition Audio. So now I can't watch warm-up videos at school without blasting the sounds through my speakers as well.

I tried a System Restore to before the problem started but it didn't do anything. The problem started around the time I ran an Advanced Systemcare 8 scan, which does the following tasks:
  • Spyware Removal
  • Registry Fix
  • Privacy Sweep
  • Junk Files Clean
  • Internet Boost
  • Shortcuts Fix
  • Registry Defrag
  • System Optimization
  • Security Defense
  • Disk Scan
  • Vulnerability Fix (Windows Updates)
  • Disk Optimization
Also when I move my laptop it shuts off for some reason, so it could've interupted the scan or updates or something.

System Specs included inside attached DxDiag.

Attached Thumbnails
Sound playing from both speakers and headphones at same time.-realtek.png  
Attached Files
File Type: txt DxDiag.txt (38.3 KB, 0 views)
My System SpecsSystem Spec
09 Feb 2016   #2

Windows 10 64 bit

I'm afraid the Advanced Systemcare 8 scan screwed up the PC. NEVER run one of these types of programs. They can potentially can cause more harm than what they claim to fix. These types of programs are in the "snake oil" category.

There should be more listed in the Realtek HD Audio Manager than what you show. I suspect you are going to have to do a "factory restore" or a clean install to fix it (and whatever else it messed up).

My System SpecsSystem Spec

 Sound playing from both speakers and headphones at same time.

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