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18 Jun 2016 | #1 |
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I cannot get my wired speakers to work pc says they are not connected
I recently got speakers for my new computer and i have trouble getting them to work on my new computer. It says when i plug them in that the device does not appear to be plugged in.
Also when i went into dxdiag it said that my computer does not have a sound card so is it a issue with the os or do i need to buy a sound card? where would i buy a sound card if a needed one and how would i install it? or do i just need to download a driver? I have all these games on my pc yet no sound. |
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22 Jun 2016 | #2 |
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Sorry I missed your post.
What is listed in the Device Manager, Sounds section? Posting a screenshot of that panel would help. Also, what type of speakers do you have? Do they connect to the green speaker jack on the rear? or are they USB type? Screenshots and Files - Upload and Post in Seven Forums |
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22 Jun 2016 | #3 |
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Sorry I missed your post.
What is listed in the Device Manager, Sounds section? Posting a screenshot of that panel would help. Also, what type of speakers do you have? Do they connect to the green speaker jack on the rear? or are they USB type? Screenshots and Files - Upload and Post in Seven Forums |
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22 Jun 2016 | #4 |
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Keep in mind the speakers actually are plugged in and they are plugged into the wall so it is not a power issue.
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22 Jun 2016 | #5 |
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wrong screenshot, this one.
Roy |
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22 Jun 2016 | #6 |
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22 Jun 2016 | #7 |
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Forgot the attachment
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22 Jun 2016 | #8 |
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Hi there,
have a read of this post (W8 but same for W7). https://community.amd.com/external-l...-speakers.html Roy |
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22 Jun 2016 | #9 |
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As I see it you do not have the correct sound driver installed for the PC's sound hardware. Only thing listed is "Audio Device on High Definition Audio Bus.
The AMD High Definition Audio Device is for HDMI audio ONLY. Find out from the PC builder what the sound hardware is (for example Realtek, Connexant, etc) and then install the correct sound driver. One other option, download and run the free SPECCY program and it will list the make and model of the motherboard. Post that here and I can look up what is on the motherboard. Speccy - System Information - Free Download The AMD HDMI would not be the issue since you have "regular" PC speakers. |
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22 Jun 2016 | #10 |
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As I see it you do not have the correct sound driver installed for the PC's sound hardware. Only thing listed is "Audio Device on High Definition Audio Bus.
The AMD High Definition Audio Device is for HDMI audio ONLY. Find out from the PC builder what the sound hardware is (for example Realtek, Connexant, etc) and then install the correct sound driver. One other option, download and run the free SPECCY program and it will list the make and model of the motherboard. Post that here and I can look up what is on the motherboard. Speccy - System Information - Free Download The AMD HDMI would not be the issue since you have "regular" PC speakers. Windows 7 Ultimate 64-bit SP1 CPU AMD A4-6300 61 °C Richland 32nm Technology RAM 8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28) Motherboard MSI A68HM-E33 V2 (MS-7721) (P0) 39 °C Graphics VA2246 SERIES (1920x1080@60Hz) 768MB ATI AMD Radeon HD 8370D (MSI) 9 °C Storage 931GB TOSHIBA DT01ACA100 SATA Disk Device (SATA) 38 °C Optical Drives ASUS DRW-24F1ST c SATA CdRom Device Audio AMD High Definition Audio Device And for all the audio Audio Sound Cards AMD High Definition Audio Device Wi-Fi Display Virtual Audio Device Audio Device on High Definition Audio Bus Does this help? |
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