AMD High Definition Audio Device not plugged in


  1. Posts : 4
    Windows 7 Ultimate x32
       #1

    AMD High Definition Audio Device not plugged in


    Hi
    I have just booted up my Acer Aspire One 725 laptop to find that the sound icon has a red cross next to it and it claims that 'No speakers or headphones are plugged in'. In the Control Panel it states that the AMD High Definition Audio Device is Not Plugged In.
    AMD High Definition Audio Device not plugged in-3.jpg

    As far as I know, I've done nothing to cause this.
    I have already tried:
    Download Realtek High Definition Audio device to the latest version (6.0.7.7841, according to Driver Easy that said Realtek High Defition Audio is unplugged and my current version is not the latest one)
    AMD High Definition Audio Device not plugged in-1.jpg
    After downloading it I installed it but always fail.
    AMD High Definition Audio Device not plugged in-2.jpg
    Now that I think about it, are Realtek and AMD different?

    If you have any idea how to fix it please tell me (in simple way if you don't mind)
    Every method I've tried didn't give a better changes.
    I beg on your help.
    Thank you.
      My Computer


  2. Posts : 1,670
    win 10
       #2

    hi could you post a screen shot of device manager with the sound section expanded. have you went to acer support site and download and install the audio driver from their?
      My Computer


  3. Posts : 4
    Windows 7 Ultimate x32
    Thread Starter
       #3

    oscer1 said:
    hi could you post a screen shot of device manager with the sound section expanded. have you went to acer support site and download and install the audio driver from their?
    Thank you for the reply.
    Here's the screen shot.
    AMD High Definition Audio Device not plugged in-5.jpg

    No, I haven't. I'll try to.
      My Computer


  4. Posts : 8,135
    Windows 10 64 bit
       #4

    The Realtek (your PC sound) shows it has an error. What is the error code?
      My Computer


  5. Posts : 4
    Windows 7 Ultimate x32
    Thread Starter
       #5

    fireberd said:
    The Realtek (your PC sound) shows it has an error. What is the error code?
    Thank you for the reply.
    Um, is this the error code that you're asking for?
    It states code 10.
    AMD High Definition Audio Device not plugged in-6.jpg
      My Computer


  6. Posts : 1,670
    win 10
       #6

    Usually code 10 is driver not installed. Try acer support site for driver.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate x32
    Thread Starter
       #7

    oscer1 said:
    Usually code 10 is driver not installed. Try acer support site for driver.
    I have downloaded Realtek Driver from Acer Support Site and installed it. Again, the installation cannot be success.
      My Computer


 

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