Sennheiser PC 363D headset not working

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  1. Posts : 12
    Windows 7 64-Bit
    Thread Starter
       #11

    Here.
    Attached Thumbnails Attached Thumbnails Sennheiser PC 363D headset not working-capture.png  
      My Computer


  2. Posts : 8,137
    Windows 10 64 bit
       #12

    You can't set the Sennheiser as default? If its "Ready" that normally says its available and can be set.
      My Computer


  3. Posts : 12
    Windows 7 64-Bit
    Thread Starter
       #13

    Ok.
      My Computer


  4. Posts : 12
    Windows 7 64-Bit
    Thread Starter
       #14

    The only thing that changes when I click it is "Show Disabled Devices", "Show Disconnected Devices", and "Properties".
      My Computer


  5. Posts : 8,137
    Windows 10 64 bit
       #15

    The only other thing I can think of is a complete uninstall, both the device and drivers. Start over.
    Go to the Device Manager and RIGHT click on the Entry for the device and then LEFT click "Uninstall". Also uninstall drivers.
    Disconnect the device and then restart the PC.
    After Windows has started, do a new install following the manufacturers instructions (usually install drivers first and only connect it when the driver install tells you or after the driver install has finished). Usually, on device installs, if you connect the device first either the install will fail or incorrect drivers can be installed.
      My Computer


  6. Posts : 12
    Windows 7 64-Bit
    Thread Starter
       #16

    It didn't work
      My Computer


  7. Posts : 8,137
    Windows 10 64 bit
       #17

    No idea where to go from here. You've done everything I know to do.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #18

    The only thing I can think of is, once again check and verify the connections and cables on the motherboard and tower.
      My Computer


  9. Posts : 12
    Windows 7 64-Bit
    Thread Starter
       #19

    Thank you both for the help anyways.
      My Computer


 
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