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| 01 Aug 2016 | #1 |
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Sennheiser PC 363D headset not working
Microphone - The microphone stopped working recently, it was picking up sound but when I used any program no sound was emitted. So I re-installed the driver for it, then the microphone and the headphones stopped working.
Headphones - After I re-installed it's driver it stopped working Also when the set is plugged into the computer the "Recording Devices" panel freezes If anyone can help please post below. |
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| 02 Aug 2016 | #2 |
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Plug in the unit (USB) and then go to the Device Manager. It should be listed in the Sound section. Uninstall the unit, but do not uninstall the drivers. Disconnect it from the PC and restart Windows. After Windows has started, connect the unit and Windows should detect and install it. Then see if it works.
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| 02 Aug 2016 | #3 |
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Nothing has changed.
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| 02 Aug 2016 | #4 |
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Do you have another PC you can try the headset on? Make sure nothing has happened to the headphones or the USB interface unit.
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| 02 Aug 2016 | #5 |
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It works on another computer.
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| 02 Aug 2016 | #6 |
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When you plug your headphone into the troubled computer does it show up here.
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| 02 Aug 2016 | #7 |
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Yes it does.
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| 02 Aug 2016 | #8 |
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Does it have a check mark on it? If not right tick on it and select set as default.
Does you head set work? |
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| 02 Aug 2016 | #9 |
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I can't set it to default.
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| 02 Aug 2016 | #10 |
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Post a screen shot of your Sound Panel/Playback section.
Screenshots and Files - Upload and Post in Seven Forums |
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Sennheiser PC 363D headset not working
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