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Windows 7: No sound in Windows

29 Aug 2016   #1

Windows 7 Home Premium 32
No sound in Windows

Product Name: HP DV6-6121he
Operating System: Microsoft Windows 7 (64-bit)

Hello people. Little help. I am trying to figure out if my speakers work or not. They are Beats audio. Can't hear anything in Windows. However speakers are shown in device menu. In device menu I have High Def audio device and IDT High Def isntalled from my product page on hp.

Now, my question is this. When I turn on the laptop and I keep hitting f8 or f10 to get into bios or something I will hear the beep from hitting the button too much. Is this beep coming from my speakers or is this some kind of motherboard sound and has nothing to do with my speakers?



Not sure if it matters or not but I just plugged it into my tv using hdmi and the sound works through my tv? Mean anything?

My System SpecsSystem Spec
29 Aug 2016   #2

Windows 7 Home Premium 32

Ok so another update.

This laptop has 2 set of speakers. One on top, near the power button and one below near the palmrest.

I was able to test the speakers near the palmrest on another laptop and it worked. The top speakers are a different connection so I couldn't test.

Wouldn't I hear some kind of sound since at least 1 set of speakers is working?

Everytime I turn the volume up I can see the little green bar move up like there is a sound but nothing is coming out.

Between one set of speakers testing out ok, device manager has them listed with no yellow, hdmi playing sound through the tv and troubleshoot says it found nothing wrong with them is there any way this could be software related or maybe registry related? I just don't understand how everything checks out just no sound coming out.
My System SpecsSystem Spec
29 Aug 2016   #3

Windows 7 Home Premium 32

Not sure if it helps but my speakers are listed as idt high definition audio codec
My System SpecsSystem Spec


 No sound in Windows

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