sound stopped working completely, headphones and speakers


  1. Posts : 3
    Windows 7 64 bit
       #1

    sound stopped working completely, headphones and speakers


    Ok guys this problem happened last march/april ish and I tried a number of things at the time to fix the issue but with no luck. I just got done working out of state for the summer and did not have my pc with me so I'm trying to have another go at fixing the problem. Summary of the issue- no problems ever with sound until one day it just stopped working. Both headphones and speakers wouldn't work even if they were plugged in. I wasn't getting any "no audio devices detected" kinds of errors or anything like that. So I tried reinstalling the realtek HD audio drivers (i was just using onboard sound at the time) and no luck. I also tried doing a few system restores to before the issue and that didn't do anything either. Finally I bought a pci-e sound card, a sounblaster cause thats all the local best buy had, installed that and still no luck with either speakers or headphones. Today I tried removing the sound card and using on board audio and still no luck. Audio device manager will recognize that I plug in my headphones into either the front speaker jack or the one on the back but just doesn't produce sound. I even opened up the pc and looked at the connections on the mobo to make sure the ones for audio hadn't come lose and that doesn't seem to be the issue either. Please any help would be greatly appreciated!! Thanks in advance
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    Post a screenshot of the Device Manager, Sound section, for starters. I'll try to help you.

    Screenshots and Files - Upload and Post in Seven Forums

    When you had the SoundBlaster installed, you need to disable the integrated (Realtek) audio so there are no conflicts. Also, you would need to disconnect the front panel headset/mic connection to the motherboard and connect it to the SoundBlaster to have the front panel jacks work. The SoundBlaster would have needed to be set as the default playback device, instead of Realtek if it was still enabled.
      My Computer


  3. Posts : 3
    Windows 7 64 bit
    Thread Starter
       #3

    Tried disabling all the realtek playback options and i'm plugging directly into the sound card, still no luck.
      My Computer


  4. Posts : 3
    Windows 7 64 bit
    Thread Starter
       #4

    here's a screenshot of my device manager after disabling everything except the sound blaster options
    Attached Thumbnails Attached Thumbnails sound stopped working completely, headphones and speakers-device-manager.png  
      My Computer


  5. Posts : 8,135
    Windows 10 64 bit
       #5

    The Logitech G930, that I find, is a wireless headset. Thus that has nothing to do with the regular sound not working (unless it disables it when connected). Remove that headset from the PC so there is no possibility of interfering with the sound.
      My Computer


 

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