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Windows 7: Dell Audio doesn't work on my Dell computer

12 Sep 2016   #1

Windows 7 Professional 64
Dell Audio doesn't work on my Dell computer

Dell Audio doesn't work on my Dell computers but Realtek does. Why is Dell Audio on my computer if I can't get it to work? It looks like a better program with far more features.

My System SpecsSystem Spec
12 Sep 2016   #2

Windows 10 64 bit

Can't say. More info on what you are referring to and you haven't stated what the Dell model is.

Normally, "Dell Audio" as I would define it is actually the hardware drivers such as Realtek. Unless you are referring to add on such as Creative SoundBlaster motherboard, which is just a software enhancement and not the actual sound driver such as Realtek.

I worked the Dell forums for 10 years and never heard the term "Dell Audio".
My System SpecsSystem Spec
13 Sep 2016   #3

Windows 7 Professional 64

Dell Audio is the main page. Maxx Audio 4 is the audio program within it. When I click on one of the Maxx Audio features, I receive the message: "AUDIO ENHANCEMENT FOR THIS DEVICE IS DISABLED".

I have several Dell Inspiron desktops. The Dell Inspiron 3847 is one of two that I am having the problem with. I purchased it just a few months ago.
My System SpecsSystem Spec

13 Sep 2016   #4

Windows 10 64 bit

Realtek is listed on the Dell site as the actual sound hardware/driver for the Inspiron 3847. You would have to access the "My Dell Downloads" for any applications software that is provided such as an audio enhancement (if there is one).
My System SpecsSystem Spec

 Dell Audio doesn't work on my Dell computer

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