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Windows 7: Speaker Configuration only Stereo option available problem

04 Jan 2017   #1
Deztoos

Windows 7
 
 
Speaker Configuration only Stereo option available problem

So i just got a pair of new headphones that are 7.1 sound (GXT 363 7.1 Bass Vibration Headset) (USB) and when i went into the speaker configuration i only see the option to select stereo
Gyazo - fad9bf6002afad80d5849063e9e74e8a.png
My motherboard is a Gigabyte Z97P-D3
And i have installed all the drivers from the website as well as checked every other driver on my pc

And when i connected my old headset (Turtle beach recon 60P) (Jack) it gave me all of the options even though it is only a stereo headsethttps://gyazo.com/6913595189a26ca9f71afe24b305083f


My System SpecsSystem Spec
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04 Jan 2017   #2
fireberd

Windows 10 64 bit
 
 

As I noted on your other post, the problem appears to be the driver for the headset from the vendor.
Maybe the best option is to return the GXT headset and get a different brand.
My System SpecsSystem Spec
04 Jan 2017   #3
Eric3742

Windows 7 x64
 
 

Welcome to sevenforum Deztoos


There is too many same driver installed.
Do removed all unnecessary drivers.


Do check your sound option in the control panel.

If the problem still exist,
Do refer to Callender post #20 and others post in this link;

Beep and other Windows sounds no longer work


Eric.
My System SpecsSystem Spec
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 Speaker Configuration only Stereo option available problem




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