Can't Pair Skullcandy Hesh 2 Headphones with PC

I just bought a pair of Skullcandy Hesh 2 BT headphones and I've spent the last hour trying to get them to pair with my Win 7 PC to no avail.

I put the headphones into pairing mode by holding the button and then it appears in the "add a device" window on my PC and says the device has been successfully added to the computer...





...but then it never "pairs" - all the BT drivers are unsuccessful and I have this long list of yellow exclamation marks in Device Manager. I can see the headphones in Devices & Printers, but when I click on it it says "needs troubleshooting".





I've tried for the last hour to try an fix this but I haven't been able to. I have a Targus BT dongle in the PC and all my other BT devices are paired with the PC and working perfectly. I was able to pair the headphones to my Note 5 without any issues - music, videos, etc. all work great.

Any help would be appreciated.

Hello flashdrive now mate this might sound too simplistic but have you tried changing the battery in the device?

The other thing is I have had similar issues with Blu tooth mice and and have found that sometimes it takes a few goes at adding the device followed by a reboot to get the device going. That is after removing the device first of course.

Now in the attachment what are all those yellow triangles referring to because there are quite a few listed - 8 to be precise??

I tried some advice I found on another website where they said update driver, then chose "Let me pick from a list..." and select 'Bluetooth Radio' from the list and then in the next window, it will show a list of drivers with Company Names in one list and Drivers in another. In the Company List choose Microsoft and then in the second column chose Windows Mobile Device Support. But that didn't work, either.

I took the headphones back because it was too much of a hassle trying to get them to work, but it would be nice to find out what was going on with those BT drivers in case I run into this problem again.

Hmm sounds like you may have got a dud with that device as it would be the only explanation. It would be interesting if there was another one of those phones to try but that means shelling out more money.

As for finding out just what the cause was well will only be seen when you try another Blu tooth device I suppose itf it installs and works ok then you will know the dud was the problem.

Ok mate keep us posted.

Well this is a curly one mate and while I am not surprised that plugging in the external drives pops up installing software why it didn't before is strange.

I am beginning to think maybe the OS needs a check so can you run these please
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2 (if you are going to use the /r switch there is no need for the /f switch)
Run these in safe mode and the sfc often best run for two to three runs – you can leave out the /r switch in ckdsk if you feel it not necessary

Personally I would be inclined to update the chipset driver too GIGABYTE - Motherboard - Socket 775 - GA-P35-DS4 (rev. 2.1)

As a matter of curiosity what security stuff are you running??