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Windows 7: Bluetooth headset

17 Jan 2017   #11
tjessop

window 7 64 bit
 
 

Unfortunately this didn't work either, I tried to re add the device and nothing appears in the Bluetooth window (keeps searching for devices) yet, my computer picks up my smart TV upstaires?. This was right after I restarted the service under bluetooth support services. Was i suppose to add the device some where in the support services window? Do you think its worth taking my tower down to the local computer store and see what they can do? Thanks Nihal


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17 Jan 2017   #12
Nihal mazhar

Windows 7 home basics x64
 
 

Welcome.I have come across this issue many a times mostly with bluetooth speakers and headsets.some of them connect easily while others just dont come up whatever you do .You can take it to a store if you want or else return and order another compatible model headset or buy a seperate bluetooth adapter
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18 Jan 2017   #13
Nihal mazhar

Windows 7 home basics x64
 
 

Meanwhile you can try this hotfix . https://support.microsoft.com/en-us/...-windows-7#top
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19 Jan 2017   #14
tjessop

window 7 64 bit
 
 

Sorry, i didn't mean return the headset, but bring my computer down to the local computer store and see if the tech guys could figure it out. Is there some sort of adapter i can buy that picks up all bluetooth devices? Thanks again
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19 Jan 2017   #15
Nihal mazhar

Windows 7 home basics x64
 
 

Yes there are bluetooth usb and pci e cards .
Did you try the hotfix?
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19 Jan 2017   #16
tjessop

window 7 64 bit
 
 

I just went out and purchased a IOGEAR bluetooth usb adapter from Staples, was only 20 bucks. now that i have that plugged in, it has seemed to pick up the headset now but needs some trouble shooting? Thersa an exclamation mark beside the headset icon in bluetooth devices. Looks like i'm half way there haha. never tried the hotfix yet.
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19 Jan 2017   #17
tjessop

window 7 64 bit
 
 

Looks like its the "Bluetooth Peripheral Device" under Device Manager (which is the bluetooth adapter). There are warning signs beside the little icon, now i try to update the driver automatically but windows cant find anything. do i have to manually download this driver? or do some sort of update? thanks very much
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19 Jan 2017   #18
tjessop

window 7 64 bit
 
 

Looks like i got rid of the warning flags and it shows the headset and bluetooth 4.0 adatper under Devices. Still cant hear anything from the headset? Realtek audio manager sucks! Also the "headphone" pictures looks faded in The Devices menu? like something is holding it out. Very frustrating, thought after this adapter it would be pretty easy, seems to connect to everything els fine but windows 7?? might just upgrade to windows 10, pretty ridiculous, sorry for all the posts.
My System SpecsSystem Spec
19 Jan 2017   #19
Nihal mazhar

Windows 7 home basics x64
 
 

I am not sure whether it is the bluetooth adapter or headset or both which needs troubleshooting.Either way you can go to the manufacturer website and download the required drivers and you can install it.This will solve the driver issues
My System SpecsSystem Spec
19 Jan 2017   #20
tjessop

window 7 64 bit
 
 

Last thing, Under Devices and Printers is shows

"BCM920702 Bluetooth 4.0" and "Generic Bluetooth Adapter"

Seems to be bluetooth devices and they both have a "USB" icon. The BCM920 shows lit up, while the Generic Adapter had a warnign sign on it that it needs a driver update. Not sure if this is required since im using the 4.0? very confused lol hope all this helps. Thanks again man
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 Bluetooth headset




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