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Windows 7: How to getSOUNDS to see Alexa device?

19 Feb 2017   #1

How to getSOUNDS to see Alexa device?

I was playing sound through my Alexa bluetooth device on Windows 10 and recently "upgraded" from Win10 to Windows 7 Pro. Alexa announces that it is connected. Alexa's device also shows up in the device list under Devices and Printers. However, it does not show up in SOUNDS, so I cannot change from other speakers or headsets to Alexa (it's not in the list to change to.)


My System SpecsSystem Spec
20 Feb 2017   #2


Good news. the Windows 7 hardware troubleshooter seems to have solved Alexa's problem However, now I cannot connect to my other bluetooth device, a Taotronics headset.
My System SpecsSystem Spec
20 Feb 2017   #3

Windows 7 pro 64-bit sp 1

Did you verify that your device is compatible with 7? As much as we might want to hold on to 7 newer hardware might not be compatible with it especially if there aren't manufacturer's drivers.
My System SpecsSystem Spec

20 Feb 2017   #4


Found an odd solution, but it seems to work. During paring, disable the Windows 7 bluetooth adapter and then enable it again. All the searching BT devices will get picked up and registered again properly.
My System SpecsSystem Spec

 How to getSOUNDS to see Alexa device?

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