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Windows 7: Windows Media Player error messages

24 Apr 2017   #1

Windows 7 64 bit
Windows Media Player error messages

I have Windows 7 and use Windows Media Player for music and videos.
Recently for unknown reasons, my Windows Media Player displays an error message and there are red x's next to the individual Cds / songs I have downloaded.

This error is also causing no audio or sound on my Desktop PC even when trying to play games.

I use system restore to fix the problem as this is occurring about every 5 days. Its a temp fix but not a permanent fix. Its frustrating to have to use sys restore every 5 days or so.

I could use some advice please.

Thank you~

My System SpecsSystem Spec
25 Apr 2017   #2

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1

JT, lets rule out malware first and see what happens. Run a virus scan with whatever you currently have installed (if Avast, do a boot time scan in Safe Mode with Networking), then download & install both of these and let us know what they find.

Keep us posted, Good Luck!
My System SpecsSystem Spec

 Windows Media Player error messages

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