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Windows 7: Cannot connect headset to computer. No driver found.

24 Apr 2017   #1
logo897

Windows 7 Pro 64-bit
 
 
Cannot connect headset to computer. No driver found.

Hey all,

I'm trying to use this headset I have but when I install it to my PC, it just refuses to download any drivers and it says my device is unknown. Here's a picture below.

I have no idea what my headset is called either... or what company it is

Thanks.

EDIT: I tried snappy driver installer and no such luck either, couldn't identify it.




Attached Images
Cannot connect headset to computer. No driver found.-audio-issue.png 
My System SpecsSystem Spec
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25 Apr 2017   #2
DealerMan

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Logo, is this a bluetooth headset? If so, is there a way for you to try pairing it to another computer? We might get lucky this way, and find out the manufacturer (or at least get a driver).

Keep us posted, Good Luck!
My System SpecsSystem Spec
25 Apr 2017   #3
logo897

Windows 7 Pro 64-bit
 
 

Quote   Quote: Originally Posted by DealerMan View Post
Logo, is this a bluetooth headset? If so, is there a way for you to try pairing it to another computer? We might get lucky this way, and find out the manufacturer (or at least get a driver).

Keep us posted, Good Luck!
Hello,

No unfortunately this is not Bluetooth and is USB wired.
My System SpecsSystem Spec
.

25 Apr 2017   #4
DealerMan

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, that helps. In Device Manager, delete any USB drivers and then plug in your headset. It should look for the correct driver and install it. If successful, no problem. If that doesn't cure it, you should go to the Lenovo site and download the drivers for your mobo. Update the driver from Device Manager, you should be good.

Keep us posted, Good Luck!
My System SpecsSystem Spec
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 Cannot connect headset to computer. No driver found.




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