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Windows 7: Computer doesn't notice when my headset is in

29 Aug 2017   #1
Northernlight

Windows 7 Home Premium 64 bit
 
 
Computer doesn't notice when my headset is in

Hello!

For some reason my computer doesn't notice when my headset is in and I won't get any sound from them either. I don't know how long I have had this problem, I've tried to use the control panel go to sound and record to see if the icon is there and right click to show if it's hidden but it doesn't show up. I don't know what else to do, does any of you here have a solution?

Thank you in advance!


My System SpecsSystem Spec
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29 Aug 2017   #2
fireberd

Windows 10 64 bit
 
 

Has this ever worked? Two possibilities come to mind. (1) a problem with the case front panel jacks (2) connection from the front panel to the Audio header on the motherboard. Also use the "HD Audio" front panel connection rather than the AC97 if you happen to have both.

Also, connect the headset to the rear I/O panel jacks to make sure the headset is good. Green for the headset and Pink if you also have a mic.
My System SpecsSystem Spec
29 Aug 2017   #3
Northernlight

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
Has this ever worked? Two possibilities come to mind. (1) a problem with the case front panel jacks (2) connection from the front panel to the Audio header on the motherboard. Also use the "HD Audio" front panel connection rather than the AC97 if you happen to have both.

Also, connect the headset to the rear I/O panel jacks to make sure the headset is good. Green for the headset and Pink if you also have a mic.
Yes it used to work before and I don't know what happend so it won't work now. I see, how do I use the HD Audio front panel?
My System SpecsSystem Spec
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29 Aug 2017   #4
fireberd

Windows 10 64 bit
 
 

Have you verified the headset is OK?
My System SpecsSystem Spec
29 Aug 2017   #5
Northernlight

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
Have you verified the headset is OK?
Don't think so, how do I do that when my computer doesn't recognise it? After a quick google search I know now that I used to have the HD Audio that panel used to show up before, after I inserted the headset in my computer but now doesn't show up.
My System SpecsSystem Spec
29 Aug 2017   #6
fireberd

Windows 10 64 bit
 
 

What do you show in the Device Manager for the Sound?
See mine for example, I have Realtek. Disregard the Tranzport entries, that is a controller for my recording studio. The AMD is for HDMI audio.


Attached Thumbnails
Computer doesn't notice when my headset is in-device-manager-capture.jpg  
My System SpecsSystem Spec
29 Aug 2017   #7
Northernlight

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
What do you show in the Device Manager for the Sound?
See mine for example, I have Realtek. Disregard the Tranzport entries, that is a controller for my recording studio. The AMD is for HDMI audio.
This, I don't have Realtek though I remember I used to have it but not anymore for some reason. I did try to download it yesterday though but after the installation and had to restart my computer I tried to insert the headset and all that but it didn't work and it made my computer's booting time slower so I uninstalled it...


Attached Thumbnails
Computer doesn't notice when my headset is in-enhetshanteraren.png  
My System SpecsSystem Spec
29 Aug 2017   #8
fireberd

Windows 10 64 bit
 
 

Getting the correct hardware driver (Realtek?) installed is the first step. You have the generic, basic function, Windows installed "High Definition Audio" now and could be one reason the headset is not working. This may not be the only problem but getting the correct audio driver is needed. It should not cause slowdowns (Realtek is the most often used sound and not causing problems). I have a system (ASUS motherboard) with an i7 6700K and Realtek, although I now have Windows 10 and not Windows 7. Check the Gigabyte motherboard site for a Windows 7 driver for your specific motherboard.
My System SpecsSystem Spec
03 Sep 2017   #9
Northernlight

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by fireberd View Post
Getting the correct hardware driver (Realtek?) installed is the first step. You have the generic, basic function, Windows installed "High Definition Audio" now and could be one reason the headset is not working. This may not be the only problem but getting the correct audio driver is needed. It should not cause slowdowns (Realtek is the most often used sound and not causing problems). I have a system (ASUS motherboard) with an i7 6700K and Realtek, although I now have Windows 10 and not Windows 7. Check the Gigabyte motherboard site for a Windows 7 driver for your specific motherboard.
Oh okay I might have downloaded the wrong file or something last time.
Which one of the files am I suppose to download? I think I tried the middle one and it didn't fix my problem. The booting became slower and I wasn't able to open up the program...


Attached Thumbnails
Computer doesn't notice when my headset is in-realtek.png  
My System SpecsSystem Spec
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 Computer doesn't notice when my headset is in




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