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Windows 7: loss of sound when playing music from cd's

12 Oct 2017   #1

loss of sound when playing music from cd's

hi ...

i seem to have a problem to do with playing mp3 files from disks.

for years, i've only used vlc media player for both audio and video files and also for years, it's worked very well and given me no trouble at all.

what i'm having is hassle over the last 6 days or so and only concerns audio ... video continues to work well.

by choice, my settings have always been geared to work manually, again, without problems.

before the problem ... when i insert a cd, i scroll to the cd/dvd drive in windows explorer and open it then highlight whatever number of music files i want to play and click to activate. in vlc player, the choice appears in the list to be played and the file at the top starts playing. if i only want a particular track played, i highlight it etc. and it plays.

equally, this also applied to the few music downloads that were burnt to cds. they always played perfectly too.

since this non-audio problem started, none of the bought cd's or the tracks i downloaded and burnt work.

what happened is ... if i've targeted more than one track intending to play say, from the top of the list, ... as soon as i click it, the vlc start/stop arrowhead icon at the bottom left of the window blinks and what looks like a grey bar starts to scroll down the file list in the vlc window as if it was scanning each of them to see if any file works (and plays). if i attempt to play a single track, it 'scans' and them stops. a few times, the 'grey'bar mentioned above, also jumps all over the track list
before it stops.

i also tried this on the laptop and sadly, got the same result.

finally, when i inserted the a few audio cd's in our stand-alone cd/dvd player, all the cd's worked perfectly.

the vlc settings were checked but no changes had altered so were left alone. the programme was also updated. all the media settings in default programms in (windows) control panel had all the audio and video settings, including the cda format, geared to the vlc programme. i also ran a complete windows update.

besides vlc, i also use MPC-HC media player but although i think it's nowhere as good as vlc, all the cd's i picked out at random, the cd's played okay.

audio tracks stored on the hard drive work, vlc ditto thus the leads and the full audio system are working.
bought programmes (data) cd's in the cd/dvd drive appears to work because i've installed a couple of (data) programmes since the fault started thus the disk drive must be working but i'm starting to have doubts about this.
all cd's played on the stand-alone cd player play perfectly so the audio on the cd's must also be okay.

if my befuddled mind is still working, that only leaves the bought cd's and those cd's that contain downloaded music tracks and burnt to disks, none of which are producing any sound.

i have no idea what else i can check.
i'm running W7Pro with the latest windows updates and vlc v2.2.6. also running a 250gb hd and fibre b/band if that's any help.

i'm sure that the solution is a simple one but i can't see it.
i would very much like to hear from anyone who might be able to help me please.


My System SpecsSystem Spec
13 Oct 2017   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot

Quote   Quote: Originally Posted by mipak View Post
...that only leaves the bought cd's and those cd's that contain downloaded music tracks and burnt to disks, none of which are producing any sound.
It almost sounds like you are running into a DRM issue, since the problem is limited to commercial CDs and downloaded songs. This could be a Windows update issue, and if MS has suddenly activated DRM on your commercial music using VLC, you may have a problem trying to undo it.

Has VLC had an update recently?

I came across this on Google. It might help:

VLC video player suddenly has no sound [Solved]
My System SpecsSystem Spec
24 Oct 2017   #3


hello mellon head ...
and thanks for your suggestion and went through the list you provided but i got nowhere.

i don't think the problem can't be a faulty vlc player because it plays music tracks that are stored on the hard drive (and also films).
i had thought at one point, that when i tried a cd, it (the light grey line) just slowly & automatically scrolled down the track list one at a time and stopped at the bottom. no music from any of them. with other tests, the process changed in that it didn't scroll over the tracks in order but jumped over the tracks very randomly but the result was still the same.
it was this that i thought it could be a faulty cd/dvd drive so i bought another one, replaced the original drive but it didn't do any good other than eliminate a possible cause. at least i have a spare now but the problem remains.
to recap briefly,
-- when playing music tracks stored on the hard drive (including cd's containing data for computer programmes and programme setup files also stored on the hard drive), the vlc player, cd/dvd drive, sound system and all relative cables gives excellent results ... no problem there then.
-- but when playing music cd's/dvd's inserted into the cd/dvd drive, the details seem to be accepted because those same details appear in windows explorer but the vlc player only shows a play list with the sound system and all relative cables giving nothing in return.

over the last few days, i have checked and double-checked more times than i care to think of ... somewhere along the line, i must have hit some command or other because last night, when i inserted a 'home grown' cd into the new cd drive and hit 'play', it worked. wasn't expecting that! i played a random number of cd's/tracks and they all worked. so i disconnected the new drive and re-connected the leads to my old one, inserted the disks in that and again, they all played. i don't know which control i hit but one of them must've been right. just thought you'd like to know.

thank you for your suggestion ... much appreciated.
My System SpecsSystem Spec

25 Oct 2017   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot

Well, I didn't help much, but I'm glad that you got it working. :)
My System SpecsSystem Spec

 loss of sound when playing music from cd's

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