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Windows 7: USB headset not working (Razer Kraken 7.1 v2)

28 Nov 2017   #1

Windows 7 Home Premium 64-bit
USB headset not working (Razer Kraken 7.1 v2)


I am having trouble with a USB headset and could use some advice. The headset is Razer Kraken 7.1 v2 and is detected by my computer in device manager. However, under playback devices there is no level meter for the headset. The headset works on my windows 10 laptop but somehow is not detected on my windows 7 PC.

Does anyone know any fixes?


Attached Images
USB headset not working (Razer Kraken 7.1 v2)-kraken_image.png 
My System SpecsSystem Spec
02 Dec 2017   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot

I assume that you have installed the relevant drivers/control software for the Razor headphones?
My System SpecsSystem Spec

 USB headset not working (Razer Kraken 7.1 v2)

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