Sounds won't play for Windows program events in User account


  1. Posts : 74
    Windows 7 64 bit
       #1

    Sounds won't play for Windows program events in User account




    In my User account I can't hear Windows sounds anymore when a program event occurs, such as when I log into Windows. Nor can I hear the sounds when I try playing them in Control Panel / Sound / Sounds, even when the Windows default sound theme is selected. I first noticed this malfunction last week.

    There's nothing wrong with the computer's sound card since I can hear sounds just fine in YouTube and when using Windows Media Player. I can go to the folder c:\windows\media and play back any of the sound files in it. The volume control has continually been set to 100%.

    What can be wrong? When logged in as Administrator I can hear a sound whenever a program event occurs. The same with when I'm logged into the Guest account. The problem has to do with my User account.

    Could my User profile be corrupt? Do I need to create a new profile and copy files from the User account profile to the new one? I'm not sure about the need for this as I didn't see any evidence of corruption in the Registry key ProfileList. See the attached MS Word file with a screenshot of the ProfileList key and subkeys. Or do I need to do a repair install?

      My Computer


  2. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #2

    When logged into your user account, right click on the sound icon in the system tray and select Mixer. Where is the slider set for System Sounds?
      My Computer


  3. Posts : 74
    Windows 7 64 bit
    Thread Starter
       #3

    You're right, wither 2, that was the cause of my problem! The System Sounds slider was set to maximum but was muted. Right after I un-muted it I could hear the system sounds again in Control Panel. I don't know how it happened to be muted, but I'm glad the solution turned out to be simple (as long as you know where to look). Thank you so much for your help!
      My Computer


  4. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #4

    You're welcome. I like a happy camper.
      My Computer


 

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