no sound in my computer after i upgrade GPU

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  1. Posts : 14
    win 7 64 pro
       #1

    no sound in my computer after i upgrade GPU


    hello guys i have HP z220 Workstation !

    last week i got new gpu (AMD rx 570 serie) i installed it and i installed the drivers .. i plaged it with HDMI port and switched to VGA port because i dont have HDMI in my screen
    after this i lost sound i see new sound card added and seted as default ! its AMD HDMI

    that mean the computer sending send via HDMI cable to screen but i dont have speacker in my screen so i disabled HDMI

    but after that i see that i still dont hear sound ... and also after i plag microphone or headphone i dont see that and also i dont see new device plagged in jack port notification .
    please note :

    -i tryed to updated lot of time driver of GPU and Sound card but i still have this problem
    -i m using 3 gpu intel HD 4600 And Nvidia Quadro K2000 And AMD rx 570 serie


    -i unplagged all GPU and i still have the problem
    -i try with another operating system and i still have the problem
    -in computer startup after i push on button i hear bad sound from speacker for 0.5 sec ..

    is that mean my on board sound card dead ? how to fix it ? how to find in in motherboard ?
      My Computer


  2. Posts : 0
    Windows 7 Ultimate x64
       #2

    You should be able to just select the Realtek device for audio output and set it as default device. If that doesn't work, uninstall the video card driver and don't install the other options but just the video card driver.
      My Computer


  3. Posts : 14
    win 7 64 pro
    Thread Starter
       #3

    sorry but i have installed new system operator (no driver installed ) and i still have the problem
      My Computer


  4. Posts : 0
    Windows 7 Ultimate x64
       #4

    Go to the start orb and in search type in device manager. Do you see any yellow exclamation marks?

    Under your sound playback properties. Is the Realtek device set as default?
      My Computer


  5. Posts : 14
    win 7 64 pro
    Thread Starter
       #5

    no sir ! i dont see any yellow mark on the driver
    and all driver installed and updated
    and realtelk is set as default sound card
      My Computer


  6. Posts : 31,249
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #6

    In my experience with graphics cards, nVidia cards have a one cable HDMI Video and Audio whereas with the AMD range you need to connect a separate audio cable between the back of the graphics card and the HDMI display or a speaker setup.

    I have always wondered why they did not implement this as they compete against nVidia so they may now support it - to test make sure you set the audio output from the PC to the AMD HDA output. You should also remove any previous drivers completely - try Display Driver Uninstaller DDU - it may be a good idea to remove all the vidio drivers on your system and then install the AMD drivers again
      My Computers


  7. Posts : 14
    win 7 64 pro
    Thread Starter
       #7

    Sorry i want the on baord realtek sound card work
    the amd and nvidia sound is working
    but i want my main sound card work
    i removed all the GPU installed and also all drivers and i reinstall windows and the sound card still not working
      My Computer


  8. Posts : 2,798
    Windows 7 x64, Vista x64, 8.1 smartphone
       #8

    Hello

    Does the Speakers connected to the computer have own volume control? You might have accidentally adjusted volume output, while playing with HDMI leads.

    Check the volume level here makes sound audible.
      My Computer


  9. Posts : 14
    win 7 64 pro
    Thread Starter
       #9

    i can see only this


    also speacker not detected and microphone and headphone not detected
    before i got this problem when i plag microphone i get notification and now no
      My Computer


  10. Posts : 0
    Windows 7 Ultimate x64
       #10

    If you click the icon and then click properties or configure what do you get?
      My Computer


 
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