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Windows 7: no sound in my computer after i upgrade GPU

4 Weeks Ago   #1
GeekHamza

win 7 64 pro
 
 
no sound in my computer after i upgrade GPU

hello guys i have HP z220 Workstation !

last week i got new gpu (AMD rx 570 serie) i installed it and i installed the drivers .. i plaged it with HDMI port and switched to VGA port because i dont have HDMI in my screen
after this i lost sound i see new sound card added and seted as default ! its AMD HDMI

that mean the computer sending send via HDMI cable to screen but i dont have speacker in my screen so i disabled HDMI

but after that i see that i still dont hear sound ... and also after i plag microphone or headphone i dont see that and also i dont see new device plagged in jack port notification .
please note :

-i tryed to updated lot of time driver of GPU and Sound card but i still have this problem
-i m using 3 gpu intel HD 4600 And Nvidia Quadro K2000 And AMD rx 570 serie


-i unplagged all GPU and i still have the problem
-i try with another operating system and i still have the problem
-in computer startup after i push on button i hear bad sound from speacker for 0.5 sec ..

is that mean my on board sound card dead ? how to fix it ? how to find in in motherboard ?


My System SpecsSystem Spec
.
4 Weeks Ago   #2
F22 Simpilot

Windows 7 Ultimate x64
 
 

You should be able to just select the Realtek device for audio output and set it as default device. If that doesn't work, uninstall the video card driver and don't install the other options but just the video card driver.
My System SpecsSystem Spec
4 Weeks Ago   #3
GeekHamza

win 7 64 pro
 
 

sorry but i have installed new system operator (no driver installed ) and i still have the problem
My System SpecsSystem Spec
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4 Weeks Ago   #4
F22 Simpilot

Windows 7 Ultimate x64
 
 

Go to the start orb and in search type in device manager. Do you see any yellow exclamation marks?

Under your sound playback properties. Is the Realtek device set as default?
My System SpecsSystem Spec
4 Weeks Ago   #5
GeekHamza

win 7 64 pro
 
 

no sir ! i dont see any yellow mark on the driver
and all driver installed and updated
and realtelk is set as default sound card
My System SpecsSystem Spec
4 Weeks Ago   #6
Barman58

Windows 10 Pro x64 x3, Ubuntu
 
 

In my experience with graphics cards, nVidia cards have a one cable HDMI Video and Audio whereas with the AMD range you need to connect a separate audio cable between the back of the graphics card and the HDMI display or a speaker setup.

I have always wondered why they did not implement this as they compete against nVidia so they may now support it - to test make sure you set the audio output from the PC to the AMD HDA output. You should also remove any previous drivers completely - try Display Driver Uninstaller DDU - it may be a good idea to remove all the vidio drivers on your system and then install the AMD drivers again
My System SpecsSystem Spec
3 Weeks Ago   #7
GeekHamza

win 7 64 pro
 
 

Sorry i want the on baord realtek sound card work
the amd and nvidia sound is working
but i want my main sound card work
i removed all the GPU installed and also all drivers and i reinstall windows and the sound card still not working
My System SpecsSystem Spec
3 Weeks Ago   #8
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello

Does the Speakers connected to the computer have own volume control? You might have accidentally adjusted volume output, while playing with HDMI leads.

Check the volume level here makes sound audible.
My System SpecsSystem Spec
3 Weeks Ago   #9
GeekHamza

win 7 64 pro
 
 

i can see only this


also speacker not detected and microphone and headphone not detected
before i got this problem when i plag microphone i get notification and now no
My System SpecsSystem Spec
3 Weeks Ago   #10
F22 Simpilot

Windows 7 Ultimate x64
 
 

If you click the icon and then click properties or configure what do you get?
My System SpecsSystem Spec
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 no sound in my computer after i upgrade GPU




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