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Windows 7: No sound on my Dell Inspiron running Windows 7 64-bit

12 Aug 2019   #11
wither 2

Windows 7 Pro SP1 64 bit
 
 

Would you provide a screen shot of the realtek hd audio manager screen?

Also, a screen shot of the Sound/Playback opening screen would be helpful.

I'm using a Logitech 5.1 system and have a 3 cable connection to my motherboard. If I was using the realtek audio, I would select 5.1 speaker in the manager Speaker Configuration. For stereo, I would only need 1 cable connection and, of course, would select stereo speaker.


My System SpecsSystem Spec
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12 Aug 2019   #12
ArtMurphy

Windows 7 Home Premium 64 bit
 
 

Here's the screen shot - you can see that "center" & "subwoofer" have no speaker icons.


Thanks for your help!


Attached Images
No sound on my Dell Inspiron running Windows 7 64-bit-latest-screen-shot.jpg 
My System SpecsSystem Spec
14 Aug 2019   #13
wither 2

Windows 7 Pro SP1 64 bit
 
 

Go to Control Panel, Sound and click on your speakers. Select Configure. In the first screen, what type of speaker configuration do you have set? If you have Stereo selected, you won't see the subwoofer.

When you go to the next screen, make the appropriate selection.

When you're using realtec sound without a sound card and you select next, you should see a screen similar to this-

No sound on my Dell Inspiron running Windows 7 64-bit-realtechdsoundmanagerscreenshot.jpg

It's where you can make all kinds of adjustments.


My System SpecsSystem Spec
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14 Aug 2019   #14
ArtMurphy

Windows 7 Home Premium 64 bit
 
 

I wish I had your choices. I just click on "Speakers/Headphone" Realtek Audio and have a choice of Stereo, Quadraphonic or 5.1 Surround - no choice of speakers. So bottom line is I can not make those adjustments.


Q - I see you are at Realtek HD Audio Manager - I do not have that, I searched for program. I searched for Audio Manager download and despite what is stated, the only thing I can find to download is the Audio Driver (which I've already done). So, is there a difference and if so how do I install Audio Manager?



Thanks W2
My System SpecsSystem Spec
14 Aug 2019   #15
wither 2

Windows 7 Pro SP1 64 bit
 
 

The audio manager is included with the driver.

Depending on your speaker setup, you should see the speaker icons and be able to test them. Stereo should show two speakers, 5.1 would show 6, etc.

How many speakers do you have? Are you making the connections per the Harmon Kardon instructions? Does your subwoofer have an on/off switch? Is it turned on? Would you post the model number for your Harmon Kardon speaker package?

Go to Start, Search and run msconfig. Is the Realtek audio manager listed in the Startup tab and is it enabled?

Note that I'm going by memory in regards to the Realtek sound. I installed a sound card on this system and the realtek driver isn't installed. On my other system, it also doesn't use Realtek.
My System SpecsSystem Spec
4 Weeks Ago   #16
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

are you sure you have a Dell Inspiron and not a Dell Optiplex, ArtMurphy?


The Dell Optiplex 780 does not use Realtek audio hardware. It uses ADI/SoundMax HD Audio hardware and the drivers for Analog Devices ADI 198x Integrated HD Audio are listed on the Dell Optiplex 780 driver downloads page (in the Audio section).
My System SpecsSystem Spec
4 Weeks Ago   #17
ArtMurphy

Windows 7 Home Premium 64 bit
 
 

Yes, I can see the configuration in my Speakers/Headphones. I only have two speakers and subwoofer. No sound, of course, when I test. Problem is everything has been working for years and then suddenly stopped???



I do have the Realtek audio manager listed and enabled in the startup tab. In checking, no driver available or needed for HK695-01 Harman Kardon speakers.


Total frustration!! I read through previous problems w/Realtek and sound and could not come to a definitive solution. It "should" be something simple?? I need to see the audio icon on the speakers I'm using - per screen grab. Whats going onW2?
Appreciate your help very much. Art
My System SpecsSystem Spec
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4 Weeks Ago   #18
ArtMurphy

Windows 7 Home Premium 64 bit
 
 

Yes it is definitely a Dell Inspiron 3847 - per system properties.
My System SpecsSystem Spec
4 Weeks Ago   #19
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

ah ok.


use any of the older Realtek audio drivers on your Inspiron 3847 (see driver downloads in Audio section). seems like it uses Waves Maxxaudio with the Realtek HD audio drivers and the bundled Maxxaudio software needs to be installed along with the Realtek drivers.


edit: disconnect the Harman Kardon speakers from your computer and try another set of Speakers to see if the sound works with another set


btw, my relative's old Dell Inspiron 580 uses Realtek ALC3220 audio w/ up to 7.1 surround sound though I have a pair of Dell AX210 usb powered stereo speakers connected to it.
My System SpecsSystem Spec
4 Weeks Ago   #20
wither 2

Windows 7 Pro SP1 64 bit
 
 

ArtMurphy- I'm confused. Your system specs show the Optiplex 780 and your topic says you have an Inspiron? I based my earlier comments on what you show for your system specs.

According to this-

https://downloads.dell.com/manuals/a...uide_en-us.pdf

you have one receptacle for the speakers. It's the green one. As a result, you would plug the the subwoofer into that.

This website-

Dell Inspiron 3847 Desktop Drivers Download and Update – Support Windows 8, 7, Vista, XP, 2000.

provides a Realtek driver for your system.
My System SpecsSystem Spec
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 No sound on my Dell Inspiron running Windows 7 64-bit




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