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Windows 7: No sound

27 Sep 2019   #1
WilliamP458

Windows 7 Home Premium 64 bit
 
 
No sound

My wife has a home built computer. I built it. The sound has quit. How can I trouble shoot it?


My System SpecsSystem Spec
.
28 Sep 2019   #2
WilliamP458

Windows 7 Home Premium 64 bit
 
 

Thank you for moving my post. Please let me know what information is needed so that I can get some help.
My System SpecsSystem Spec
28 Sep 2019   #3
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hi william,

Has the Sound ever worked on the computer since it was built? What Speaker connection are you using - USB, Bluetooth or jack? Have you tried connecting the speakers to connectors at either front or rear of computer case?
My System SpecsSystem Spec
.

28 Sep 2019   #4
WilliamP458

Windows 7 Home Premium 64 bit
 
 

Thank you for your reply. Yes the sound was great till just recently. I have tried another set of speakers and still nothing.
My System SpecsSystem Spec
28 Sep 2019   #5
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

Quote   Quote: Originally Posted by WilliamP458 View Post
My wife has a home built computer. I built it. The sound has quit. How can I trouble shoot it?

can you post the hardware specs of that computer, WilliamP458?
use programs like HWInfo or Speccy to gather the hardware information, including the Audio/Sound devices.
My System SpecsSystem Spec
28 Sep 2019   #6
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Can you still see the Sound Icon on the right-side of the Taskbar? Do check the Master Volume is not set to zero or muted. Check the Audio Device driver in Device Manager, and play some sound/music and see if the sound levels is changing from the Playback Tab.
My System SpecsSystem Spec
28 Sep 2019   #7
WilliamP458

Windows 7 Home Premium 64 bit
 
 

It has an ASRock P67 Extreme4Gen3 mother board . The Sys drive is a Samsung 850 Pro 1 TB SSD Intel I7 2700K processor.
My System SpecsSystem Spec
.
28 Sep 2019   #8
WilliamP458

Windows 7 Home Premium 64 bit
 
 

I went into Device Man and and every thing seemed ok. I even checked the drivers .
My System SpecsSystem Spec
28 Sep 2019   #9
WilliamP458

Windows 7 Home Premium 64 bit
 
 

IKO 22 I couldn't find the Playback Tab
My System SpecsSystem Spec
28 Sep 2019   #10
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Right-click the speaker icon in the Taskbar system tray, choose Playback Devices
My System SpecsSystem Spec
Reply

 No sound




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