Headphones not being recognised on re-connection.

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  1. Posts : 16
    Win 8.1 32bit
    Thread Starter
       #11

    Reply No 2 to PaulBlack:
    Antivirus is just MS standard stuff, no avast, Norton etc carp.


      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #12

    Hi davethurston,

    davethurston said:
    Ran batch file as requested:

    Creating the Prob_Devices.txt file . . .
    N0 PROBLEM DEVICES WERE FOUND, deleting the EMPTY file . . .
    < Press ANY key to EXIT >

    As above, no prob devices were found and the empty output file was automatically deleted from desktop.
    Sorry not being much use...
    I deliberately wrote the batch script to delete the EMPTY file so as not to clutter up the desktop.
    Anyway, that says that it is not a driver related issue!
      My Computer


  3. Posts : 16
    Win 8.1 32bit
    Thread Starter
       #13

    Sorry , supposed to include :
    Windows Defender
    Copyright © 2008, Microsoft Corporation. All rights reserved.
    System information:
    Client Version: 6.1.7600.16385
    Engine Version: 1.1.16500.1
    Antispyware definitions: 1.305.744.0
      My Computer


  4. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #14

    Hi davethurston,

    Have you tried running the Windows built-in trouble-shooter?

    [1] Click Start => Control Panel => System and Security.
    [2] Under Action Centre => click Find and Fix Problems.
    [3] Make sure that the Get the Most Up-to-Date Troubleshooters check box is selected.
    [4] If you see a trouble-shooter that seems to be relevant then click and run it.

    I hope this helps!
      My Computer


  5. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #15

    I'm wondering if installing the Microsoft High Definition Audio controller from here-

    Drivers for Intel Pine Trail - M CRB

    would help?

    It also has the Realtek driver.
      My Computer


  6. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #16

    Hi wither 2,

    wither 2 said:
    I'm wondering if installing the Microsoft High Definition Audio controller would work.
    That could possibly work, although the batch script I wrote shows that it is not a driver related issue!
    If the trouble-shooter doesn't work I was going to get him to uninstall the sound driver and then re-install it!
      My Computer


  7. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #17

    Sounds good (excuse the pun).
      My Computer


  8. Posts : 16
    Win 8.1 32bit
    Thread Starter
       #18

    Hi folks,
    1 re troubleshooting audio - no issues found - see below:

    Trouble Shooting Audio Playback : Potential issues that were checked:

    Check audio device Issue not present
    One or more audio service isn't running Issue not present
    Audio device is disabled Issue not present
    Low audio device volume Issue not present
    Audio device muted Issue not present
    Audio device isn't set as default Issue not present
    The speaker, headset or headphone is unplugged Issue not present

    2 In terms of correct drivers, I downloaded specific drivers for these netbooks devices from ecs website in approx 2010.
    The website you pointed me to, for PineTrail drivers, wanted to install one of those generic driver updaters . I am uncomfortable letting this sort of software update drivers as it chooses. I tried looking for specific drivers for PineTrail but could only find sites similar to the one you proffered.....

    I've tried drivers for XP, win7 32bit(three versions), and about 3-4 Realtek Audio Drivers, all with no change - still not recognising headphones being connected.

    3 On another site, I found mention of using regedit to toggle a dynamic device setting - see below:
    Type regedit, press Enter.
    Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}\0007\GlobalSettings.
    Right-click the REG_BINARY EnableDynamicDevices, click Modify, and set it to 0.
    Reboot.
    Windows will now display your headphones as an available audio device, whether you have headphones plugged into the jack or not.
    Outcome: no change....
      My Computer


  9. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #19

    The website I referenced doesn't "require" that you install the driver updater. Just download/install the driver.
      My Computer


  10. Posts : 16
    Win 8.1 32bit
    Thread Starter
       #20

    i think i must be doing something wrong.
    tried to download audio drivers from the sciologness site your link pointed to.
    it seemed to want to download .exe files every time. first one wanted to install yahoo and some search manager which i declined. the file it downloaded was then identified as malware by ms defender.
    second file i tried installed extensions into chrome even though i declined their kind offer....

    apologies if i'm not clicking correct buttons etc.
      My Computer


 
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