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Windows 7: BT headphones connect to pc but no audio

09 Jan 2020   #1
kruuth

Windows 7 Ultimate 64 bit
 
 
BT headphones connect to pc but no audio

I've tried two different BT adapters. The headphones get detected but I can't get any sound through them.
Configuration:

Windows 7 Ult 64-bit Service Pack 1
32GB RAM
MOBO ASRock 970 Extreme 3

I've tried two BT adapters. The one there now is manufactured by Cambridge Silicon Radio. The other just shows up as GenericAdapter. the first time I plugged in the Cambridge one, I went to do the music and it did sit there for a minute, but then went right back to acting like there was nothing there. Under audio devices, there is a Bluetooth Headset and Bluetooth Headphones, but both always read as disconnected. Whenever I install the devices, I check all of the options when I install it. Is there something that I am missing in order to get this to work?


My System SpecsSystem Spec
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09 Jan 2020   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Hello kruuth,

Last time I saw BT headsets with no sound was when the bluetooth adaptor had a different BT version to the headset. The BT adaptor needs a version of at least the same or higher, as the headset. Does that help?
My System SpecsSystem Spec
09 Jan 2020   #3
kruuth

Windows 7 Ultimate 64 bit
 
 

Makes sense, I can take a crack at it. Shouldn't be an issue.
My System SpecsSystem Spec
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10 Jan 2020   #4
kruuth

Windows 7 Ultimate 64 bit
 
 

Ok, just plugged a new BT 4.0 driver in. According to Aftershokz, I need BT 3.1 or higher. They still do not show up in the sound options, just the two BT headsets but both of those are greyed out.
My System SpecsSystem Spec
11 Jan 2020   #5
kruuth

Windows 7 Ultimate 64 bit
 
 

I tried setup forwarding VoIP calls. That failed.
My System SpecsSystem Spec
11 Jan 2020   #6
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by kruuth View Post
Ok, just plugged a new BT 4.0 driver in. According to Aftershokz, I need BT 3.1 or higher. They still do not show up in the sound options, just the two BT headsets but both of those are greyed out.
Had you re-paired the devices by Right-click the BT icon (in the systems tray) and choose “Add a Bluetooth Device” from the context menu.
My System SpecsSystem Spec
11 Jan 2020   #7
kruuth

Windows 7 Ultimate 64 bit
 
 

I just tried re-pairing the device. It connects, but when I go to the operations option and choose "Listen to Music" it doesn't do anything. Forwarding VOIP calls fails.
My System SpecsSystem Spec
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15 Jan 2020   #8
kruuth

Windows 7 Ultimate 64 bit
 
 

Any ideas?
My System SpecsSystem Spec
16 Jan 2020   #9
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

In Window's Sound settings, Playback tab, does your device show up?
If so, click it, and then choose Set Default.

This will set the Bluetooth device as the default audio device.
My System SpecsSystem Spec
19 Jan 2020   #10
kruuth

Windows 7 Ultimate 64 bit
 
 

It's not even showing up.
My System SpecsSystem Spec
Reply

 BT headphones connect to pc but no audio




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