Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Bluetooth headphones hissing and distorting sound

25 Feb 2020   #1
Dynentan

Win7
 
 
Bluetooth headphones hissing and distorting sound

I just bought five brand new bluetooth headphones, they all have this issue. I have tried this guide but it makes no difference, the sound is terrible. Please help.
My System SpecsSystem Spec
.
25 Feb 2020   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hi Dynentan- Not trying to pass the buck but did you try the vendor support?
My System SpecsSystem Spec
25 Feb 2020   #3
Barman58

Windows 10 Pro x64 1909 - 18363.657 XP/Vista/Win7/Win8.1 in VM for testing
 
 

Have you tried the new headsets on different devices, it could be that the other end of the Bluetooth circuit is causing the issues - the computer Dongle or Phone
My System SpecsSystem Spec
.

25 Feb 2020   #4
Dynentan

Win7
 
 

I only have one bluetooth dongle. The headphones all don't seem to work with my phone.
My System SpecsSystem Spec
26 Feb 2020   #5
Barman58

Windows 10 Pro x64 1909 - 18363.657 XP/Vista/Win7/Win8.1 in VM for testing
 
 

The main reason that i asked the question is that it is unlikely for five devices such as headphones to have the same issue, it more likely to have the same issue due to either an incompatible or faulty common item, the Bluetooth dongle in this case in most likely, but it could just be a local electrical/electronic interference source, (TV, Microwave oven, cordless telephone etc).

It could also be that the Bluetooth output is not passed through the equaliser / Sound Processor of your source device where as the speakers that you are used to hearing are.

There is of course a chance that you have a particularly bad batch of the headphones, or even that they are not very good, (did you hear the quality of the units before purchasing them?.

I would suggest you can try to connect, either elsewhere and / or to a different source to actually place the fault's Cause
My System SpecsSystem Spec
26 Feb 2020   #6
Dynentan

Win7
 
 

its not the headphones, i tested them with a standard audio cable and they sound just fine.
My System SpecsSystem Spec
26 Feb 2020   #7
Barman58

Windows 10 Pro x64 1909 - 18363.657 XP/Vista/Win7/Win8.1 in VM for testing
 
 

So the headphones are two piece devices, a "Bluetooth transceiver" and a standard set of headphones that you plug into the transceiver - in this case what I said above is still valid as the transceiver is the possible part causing the issue or the bluetooth dongle or the connection between them - the good news is that the headphones themselves are fine as you have proved

One of my Bluetooth headsets has the bluetooth components built in and has a separate audio cable option, if yours is like this the Transceiver is inside the headphones rather than a separate item
My System SpecsSystem Spec
.
26 Feb 2020   #8
Dynentan

Win7
 
 

I think its most likely the dongle or the bluetooth settings, as the headphones works fine with a standard audio cable plugged into the soundcard on my computer.
My System SpecsSystem Spec
12 Mar 2020   #9
Dynentan

Win7
 
 

anyone with a solution?
i have to send them back again to the company i bought them from in a few days.
i dont have any extra bluetooth dongles to test it with
My System SpecsSystem Spec
13 Mar 2020   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

In regards to your phone, is Bluetooth shown as enabled in the network settings? Is airplane mode set to off?
My System SpecsSystem Spec
Reply

Thread Tools




Similar help and support threads
Thread Forum
Hissing in Realtek Headphones and Speakers not Disabling
Hi, everyone I just recieved a computer that I purchased yesterday and everything was working fine on it until I went to go plug in headphones. I plugged them in using the front jack and I got this whining hissing sound. I tried using the back jack and the sound went away. Another problem i'm...
Hardware & Devices
Headphones Bluetooth pairing but no sound
Hi Guys, Happy New Year! As in the title my Bluetooth headphones pair with my laptop but no sound at all. I tested the headphones with the phone so I know they work. Any ideas? Thanks PS Sorry if I have posted this in the wrong section.
Sound & Audio
Bluetooth headphones: no sound
I have Bluetooth headphones that I have been using with my desktop Win7 machine successfully for about one year. Now all the sudden without my having changed anything, I get no sound out of them. When I turn them on, Windows recognizes them and shows that they are connected, but when I play...
Hardware & Devices
Sound distorting after win7 install
Hello guys, I recently had my computer formatted and upgraded my os to win7 ultimate. Since then i have had a problem with my sound being distorted and i cant seem to do anything to get it back the way it was.... This is what it says on the spec for my comp:- Integrated Realtek...
Sound & Audio
No front speaker sound, just hissing 5,1
Hello! I have just reinstalled windows 7 this weekend together with new hardware. I have an old soundcard, an Creative Sound blaster Audigy which has worked fine for me on both XP and vista, but in 7 i have a problem. Even thoug the jacks are plugged where they are supposed to the speakers...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:37.
Twitter Facebook