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Windows 7: No sound on Acer Aspire desktop X3400

4 Weeks Ago   #11
Dali362

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Did you back up the drivers?

Click drivers in the left pane, then click export.

If you didn't back them up, you can search by PNP Device ID .

type msinfo32 in start search box.

Click it when it pops.

Look under components>problem devices and the id's will be there.
You can then click file>export and output those ids to a text file.

the drivers can be found by searching tinternet using the ids.

Another way is to use SDI online version ( assuming you have net connection). get it to download definitions first Download
My fault, being a great grandpa, I apparently havenŽt saved the drivers especially, I had thought that clicking on the backupo it would save the drivers automatically.

Thanks to your advice, IŽve found the name and make of the USB wifi adapter, it is realtek RTL8188CU. I tried to download it from the Realtek driver side, this driver is not listed, so I tried with RTL8188EE, but there is a sort of CATCH22, as the download, or rather the verification does not work. Well, IŽll search for another options. Thanks for all your advices. When I have solved the net access, IŽll do the updates according to your advice.
My System SpecsSystem Spec
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4 Weeks Ago   #12
Dali362

Windows 7 Home Premium
 
 

USB wifi adapter driver found and installed, wi fi now working, IŽll install all drivers and tomorrow IŽll work with the updates.
My System SpecsSystem Spec
4 Weeks Ago   #13
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

My System SpecsSystem Spec
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4 Weeks Ago   #14
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

Quote   Quote: Originally Posted by Dali362 View Post
Thanks to your advice, IŽve found the name and make of the USB wifi adapter, it is realtek RTL8188CU. I tried to download it from the Realtek driver side, this driver is not listed, so I tried with RTL8188EE, but there is a sort of CATCH22, as the download, or rather the verification does not work.
the Captcha verification on the Realtek web site only works in Chromium based browsers like Google Chrome & Chromium Edge, Dali36. It doesn't work with Mozilla Firefox (captcha does not show up there). I tested this myself. so use Chrome on Realtek site, not Firefox or any Mozilla based browsers.
My System SpecsSystem Spec
4 Weeks Ago   #15
Dali362

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by erpster4 View Post
the Captcha verification on the Realtek web site only works in Chromium based browsers like Google Chrome & Chromium Edge, Dali36. It doesn't work with Mozilla Firefox (captcha does not show up there). I tested this myself. so use Chrome on Realtek site, not Firefox or any Mozilla based browsers.
I actually run Chrome and the Captcha did not work,. maybe I run an outdated version of Chrome?
My System SpecsSystem Spec
4 Weeks Ago   #16
Dali362

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Everything woeks o. k. so far, the sound is back. I try to install updates in batches, because here is an update that must have "destroyed" the sound, so after every batch of some updates I check if the sound is still working, so that in case the sound stops, I can identify the wrong update and remove it. Thanks again for your advices.
My System SpecsSystem Spec
3 Weeks Ago   #17
erpster4

Windows 7 SP1 Home Premium 64bit [x64]
 
 

Quote   Quote: Originally Posted by Dali362 View Post
I actually run Chrome and the Captcha did not work,. maybe I run an outdated version of Chrome?

I'm running Google Chrome 81 (v81.0.4044.129) and the captcha pic shows up on my end for the realtek site after entering an email address (even a fake one).
what version of Chrome are you using, Dali362?



maybe disable ad-blocker (ublock origin or adblock plus) or script blocker (ex. noscript) or both on realtek web site and reload Chrome
My System SpecsSystem Spec
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