Problem with the audio on HP 655

  1. Posts : 2
    Windows 7 Ultimate x64

    Problem with the audio on HP 655

    Hello, recently I had to reinstall my window's (Win 7 Ultimate x64). Everything is fine it had sound. But whenever i turn it off my system always install's some High Definition Audio driver's (I have the realtek driver's from hp ) and the sound is gone. When i open playback device's the speakers are not available with only Digital Audio (S/PDIF) "working" but there is no sound coming from the laptop.
      My Computer

  2. Posts : 605
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)

    You appear to have a HP 655 Notebook PC which came with one of the below listed Windows 7 operating systems pre-installed in it.

    It has an integrated Realtek High Definition Audio sound device.
    THIS is the HP-provided driver for it.

    I'm guessing you're using a home brew copy of Windows 7 Ultimate 64-bit which has drivers integrated in it which may be causing your sound issue.
    Attached Thumbnails Attached Thumbnails Problem with the audio on HP 655-capture.jpg  
      My Computer

  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter

    Yes you are right about the Windows, and on the driver matter yes I had this installed and everything works fine, until the moment that I turn off the laptop. So are you suggesting to use one of the windows eddition in the photo or it won't matter?
    P.s. Even when I unistall all driver's from Device Manager and restart the laptop it has sound, but once again when I turn it off the High Defenition Install itself.
      My Computer

  4. Posts : 605
    Windows 7 Pro 64-bit / Windows 10 Pro 64-bit (dual boot)

    I'm not there, so I don't know for sure why you're having that issue after doing a restart.
    I'll leave you to someone else here who can hopefully help you.
    Good luck.
      My Computer


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