Cannot see stereo mix, also getting error message


  1. Posts : 621
    Windows 7 Home Premium 64bit
       #1

    Cannot see stereo mix, also getting error message


    I tried to record audio but no audio was being detected even though i hear audio when not trying to record.

    I tried installing audio drivers but i get an error message on one of them.

    I tried uninstalling sound drivers and restarting but no luck still.

    Im trying to get stereo mix to work but i cannot see it.

    Cannot see stereo mix, also getting error message-error-setting-intel_g31_14374645218_xp64.jpg
      My Computer


  2. Posts : 6,890
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    post the 2 logs i mentioned --- in the thread where you mentioned i love 7

    Can`t install any program on Windows 7
      My Computer


  3. Posts : 621
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    What do you mean logs? How do i attach the logs?
      My Computer


  4. Posts : 6,890
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi

    run the tools in these 2 tutorials

    Windows Genuine and Activation Issue Posting Instructions

    Blue Screen of Death (BSOD) Posting Instructions

    attachment instructions are included
      My Computer


  5. Posts : 621
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FW9HH-4CG29-D9XQP
    Windows Product Key Hash: 25AFI91MQRXDfRY0gfyUyB/KTYg=
    Windows Product ID: 00359-OEM-8703046-81497
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4B732BED-3C0A-480B-B7CF-6F3F252F85D4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4B732BED-3C0A-480B-B7CF-6F3F252F85D4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-D9XQP</PKey><PID>00359-OEM-8703046-81497</PID><PIDType>3</PIDType><SID>S-1-5-21-2249451826-1201944878-3833678288</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ71 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.11</Version><SMBIOSVersion major="2" minor="4"/><Date>20090821000000.000000+000</Date></BIOS><HWID>6FA13207018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-030-481497-02-2057-7601.0000-0922022
    Installation ID: 007412760582667030071220931505133153446442948015082876
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: D9XQP
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 04/04/2022 20:37:49
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAACAAAAAgABAAEA6GEWE04oEjfuLuLH4At+H8xYgv2SN0bK
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			HPQOEM		SLIC-MPC
      FACP			HPQOEM		SLIC-MPC
      HPET			HPQOEM		SLIC-MPC
      BOOT			HPQOEM		SLIC-MPC
      MCFG			HPQOEM		SLIC-MPC
      ASF!			HPQOEM		SLIC-MPC
      SLIC			HPQOEM		SLIC-MPC
      SSDT			PmRef		CpuPm
    - - - Updated - - -

    COMPAQ-PC-04_04_2022_204129_55.zip
      My Computer


  6. Posts : 6,890
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi

    part 1,, your system is not fully activated, licenced but not Registered
    please run from a command mode
    slui4


    then reboot 2x and then update

    There is something strange here
    The licence you currently have in use is a System Builder key option, but from what i can see and find,
    you DID NOT have to BUY that key the HP default should have kicked in, or if not the COA sticker key would have sufficed

    will be back after looking at the other report

    Please report if updating is successfull
      My Computer


  7. Posts : 621
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    "please run from a command mode slui4" - Sorry how do i run from command mode? Do i type in cmd.exe in start?


    Also i noticed not long ago when i tried to install intel_31 audio driver, it said i was installing an older version than the current one. If i still tried to install i would get error.

    Cannot see stereo mix, also getting error message-w9.jpgCannot see stereo mix, also getting error message-w11.jpg

    My other question was if i installed windows 10, would i be able to get stereo mix? As windows 10 updates are ongoing unlike windows 7.
      My Computer


  8. Posts : 6,890
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    hi

    hit the orb, select Windows Tools scroll to Command prompt RIGHT click run as administator then type
    Slui4 (enter)

    As for windows 10 it should instal no problem im running a Vista machine with out problems

    saw you on the W10 site when i was pulling this link
    Upgrade to Windows 10 from Windows 7 for Free | Tutorials
      My Computer


  9. Posts : 621
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Windows finally seems updated with no more important updates left.
    Cannot see stereo mix, also getting error message-w14.jpg


    hit the orb, select Windows Tools scroll to Command
    I got the following below
    Cannot see stereo mix, also getting error message-w13.jpg



    Trying to attempt for windows 10.
    When i installed the media creation tool, i got the following
    Cannot see stereo mix, also getting error message-w12.jpg




    I also followed instructions by hitting Windows + X key on keyboard.
    But for #3, i could not see command.

    Method 1:

    1. Go to C:\Windows\SoftwareDistribution\Download and delete all files in that folder.
    2. Press Windows + X key on the keyboard.

    3. Go to Command Prompt as admin.

    4. Type this command "wuauclt.exe /updatenow"

    5. Press Enter
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:11.
Find Us