Blue Yeti Microphone / No driver found ?


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    Blue Yeti Microphone / No driver found ?


    Hello, I have an issue with a brand new Bleu Yeti Mic.

    This one is detected by Win7 as you can see on the file attach, but Windows can't find a driver for it.

    I tried this mic on another computer with the same hardware (motherboard, etc.) and the same operating system (installation + driver) and it works fine.

    I updated all my drivers with Driver Booster but it doesn't change anything.

    The mic still detected but no driver is found. I tried to uninstall it to force detection, without more success...

    I think the driver needed for the microphone is not missing but corrupted. Does anyone know which driver(s) I need to remove and reinstall?

    Or better is someone know how to solve this issue ? :)

    Thanks

    Nexus
    Attached Thumbnails Attached Thumbnails Blue Yeti Microphone / No driver found ?-blue-yeti-outils-admin.png  
      My Computer


  2. Posts : 6,086
    Windows 7 Ultimate x64
       #2

    You can try what is written in this article or use Driver Store Explorer on the computer with the driver. You'd export that one and only driver for the Yeti. Then import on the computer that doesn't have the driver.

    In Driver Store Explorer you need to navigate to the driver folder and copy all those files (including the inf) to a USB drive or what ever. Then use the "update driver" option shown in the howtogeek article. To do that, right click the missing driver shown in Device Manager.

    Reason for the problem may be due to a missing driver that Windows had in the driver store.


    https://alternativeto.net/software/drivermax/ YMMV

    If you do ID the driver, list it here along with the hardware ID if you can. Thanks.

    - - - Updated - - -

    I'm curios if you have the dlls and sys files on the computer. Download and install the program everything.exe from here (Don't use the lite version).


    Now in Everything go above to Bookmarks | Organize Bookmarks | and import the audio_drivers.csv CSV file attached here in a Zip file.

    Do you see what I have in this screenshot?



    audio_drivers.zip




    Blue Yeti Microphone / No driver found ?-gyhnmjgyg.jpg

    - - - Updated - - -

    These are the drivers for my USB microphone - a Tonor Q9. Like the Yeti, my microphone was just plug 'n play. So I'm assuming the same files will be used.

    Now, even IF those dlls and sys files are on your computer, the driver file its self for the Mic has to create the link to make the Mic work with those dlls and sys files.
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    F22 Simpilot said:
    You can try what is written in this article or use Driver Store Explorer on the computer with the driver. You'd export that one and only driver for the Yeti. Then import on the computer that doesn't have the driver. .... with those dlls and sys files.
    Thanks for the tips. I think all drivers dlls and sys files are well installed
    Blue Yeti Microphone / No driver found ?-sdfsdfsdsdsd.png

    I try the Drivermax solution without any success.
    I made a backup from my other Win7 of the "Yeti Stereo Microphone" drivers and restore them on my computer then reboot.

    It doesn't change anything. The microphone is still detected but no driver is found for it.

    The backup made with Drivermax
    Yeti Stereo Microphone
    _innodesc.xml
    USBAUDIO.sys
    wdma_usb.inf

    _innodesc.xml :

    Code:
    <?xml version="1.0" encoding="utf-8" ?>
      <Description>
        <InfFile>
          wdma_usb.inf
        </InfFile>
        <Architecture>
          AMD64
        </Architecture>
        <DeviceDesc>
          <DDS_0>
            Périphérique audio USB
          </DDS_0>
        </DeviceDesc>
        <FriendlyName>
          Yeti Stereo Microphone
        </FriendlyName>
        <ClassDev>
          MEDIA
        </ClassDev>
        <ClassDesc>
          Contrôleurs audio, vidéo et jeu
        </ClassDesc>
        <Mfg>
          (USB Audio générique)
        </Mfg>
        <Provider>
          Microsoft
        </Provider>
        <ClassGUID>
          {4d36e96c-e325-11ce-bfc1-08002be10318}
        </ClassGUID>
        <WindowsVersion>
          6.1.7601
        </WindowsVersion>
        <HardwareID>
          <HID_0>
            USB\VID_046D&amp;PID_0AB7&amp;REV_0020&amp;MI_00
          </HID_0>
          <HID_1>
            USB\VID_046D&amp;PID_0AB7&amp;MI_00
          </HID_1>
        </HardwareID>
        <HardwareCompatibleIDs>
          <CID_0>
            USB\Class_01&amp;SubClass_01&amp;Prot_00
          </CID_0>
          <CID_1>
            USB\Class_01&amp;SubClass_01
          </CID_1>
          <CID_2>
            USB\Class_01
          </CID_2>
        </HardwareCompatibleIDs>
        <DriverCompatibleIDs>
          <DID_0>
            USB\CLASS_01
          </DID_0>
        </DriverCompatibleIDs>
        <DriverCompatibleIDsNames>
          <DIM_0>
            USB Audio Device
          </DIM_0>
        </DriverCompatibleIDsNames>
        <DriverDate>
          2013-07-12
        </DriverDate>
        <DriverVersion>
          6.1.7601.18208
        </DriverVersion>
        <MatchingDeviceID>
          <MID_0>
            usb\class_01
          </MID_0>
        </MatchingDeviceID>
        <DigitallySigned>
          0
        </DigitallySigned>
        <WindowsDefaultDriver>
          1
        </WindowsDefaultDriver>
      </Description>

    I also tried to update all the drivers but apart from making Win7 slow and unstable it did not change anything concerning the microphone.

    I thought it might be a hardware issue, but when I connected the Blue Yeti to my VMware Windows 10 machine, it worked fine

    .... to continue ...
      My Computer


  4. Posts : 6,086
    Windows 7 Ultimate x64
       #4

    Okay, it looks like the exported XML file is showing a vendor ID for your working Yeti on the working computer as a Logitech device which it is not. Thus, if you try to import that exported XML and driver, the driver still probably won't work because the vendor ID and product ID is wrong. It appears you do have the dlls and sys files and what not. I checked their sizes you show there against mine. I think this may be a chip issue in how certain OS environments ID the USB chip. If I had a Yeti I'd tear it open and see what chip it uses. How to identify computer chips or integrated circuits on circuit boards | How To Wiki | Fandom

    USB\VID_046D - Logitech, Inc. | Device Hunt

    This is the correct vendor ID according to the Device Hunt website. USB\VID_B58E - Blue Microphones | Device Hunt

    We might be able to modify that XML file with the correct information to import, but I don't think the PID (Product ID) would be correct, thus we'd have to see if your unknown device shows that correctly in Device Manager.




    In the mean time, let's try this. In the Everything program search for wdma_usb.inf. Do you see that file in the path of C:\Windows\System32\DriverStore\FileRepository\xxxx? It should probably be 89KB in size (at least mine is). If found, we want to direct the microphone to this INF file in the "update software" option via Device Manager. To do that, go into Device Manager, right click the unknown device for the Yeti and chose "Update Driver Software" in the right click context menu. Now select "Browse my computer for driver software." Navigate to where the wdma_usb.inf is located in the DriverStore folder previously found in the Everything program. Does it install anything? Any errors?

    Prior to doing this you may want to unplug most all other USB devices if they are drawing a lot of power. The maximum amount of Amps allowed per USB hub is 500 mA (half an Amp). In Windows XP you could see how much power each hub was using, but it doesn't appear to have that option in Device Manger for those hubs in Windows 7.

    Doing some basic research I see others may have this exact same issue and it seems to me it might be all in how the chip IDs its self to Windows for proper USB driver installation. At least that's my hypothesis. I see in your Device Manager under Other (autres) peripherals the Yeti is identified and gives its name. It's just not able to install the right driver automatically for functionality like it should. Thus my speculation on proper hardware ID detection. And that could be the chip in the microphone and how it interact with certain setups and computer configurations.

    If you go to the unknown device, double click and chose properties | Driver | Details | Hardware Ids from the drop down, what does it say? You can right click the values and copy/paste. A vendor ID will be four characters.


    Also, go to command prompt and enter dxdiag Click through each tab noting any problems. Below is dxdiag there is also an option for 64 bit. Select that and once again go to each tab noting any problems. Preferably the sound tab for both 32 and 64 bit versions of drivers.

    Are you using HDMI for audio delivery? That could potentially mess things up. To uninstall that component you'd go into your Nvidea control panel or equivalent.

    - - - Updated - - -

    Yeah, very interesting VMware passed the USB hardware though to the guest and Win 10 IDed the peripheral and installed the correct driver. So we know it's not hardware related, it's proper driver ID related. Finding the reason as to why Windows is having a coughing fit is the obvious solution.
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hello, thank you very much for taking the time to help me solve this problem.
    Okay, it looks like the exported XML file is showing a vendor ID for your working Yeti on the working computer as a Logitech device which it is not. Thus,...
    Blue Microphone has been owned by Logitech since 2018, maybe that's why.
    In the mean time, let's try this. In the Everything .... Does it install anything? Any errors?
    When I do that I have this error (I translate it):Windows found driver software for your device but encountered an error while attempting install itUSB Composite DeviceThe specified path is invalid.
    Blue Yeti Microphone / No driver found ?-snap15.png
    If you go to the unknown device, double click and chose properties | Driver | Details | Hardware Ids from the drop down, what does it say? You can right click the values and copy/paste. A vendor ID will be four characters.
    The ID Vendor is :USB\VID_046D&PID_0AB7&REV_0020USB\VID_046D&PID_0AB7
    Also, go to command prompt and enter dxdiag ...
    No errors is detected on 64-bit or 32-bit
    Are you using HDMI for audio delivery?
    I'm not using HDMI for sound or video.... To continue ...
      My Computer


  6. Posts : 6,086
    Windows 7 Ultimate x64
       #6

    Manually install a driver for the unknown device again except this time try the USB.inf file. Navigate to C:\Windows\System32\DriverStore\FileRepository or C:\Windows\inf. Also try the path of C:\Windows\inf and install wdma_usb.inf from there instead of the store folder. Though, the needed sys file would have to be in the same folder I'm sure. That's true for the DriverStore folder.

    Do you have any other audio drivers installed? Other audio hardware?


    Path not found would be exactly that. You pointed the Yeti hardware to the driver file path found in the Everything program? Is Windows on C drive? You don't have a unique install of some sort?

    I'd like to see what Event Viewer says and the current running drivers. I'm thinking there's a driver conflict.

    Run the attached batch file on the desktop to grab the last 100 events. You'll see two created files; application_log.txt and system_log.txt. Zip those and attach here.

    Event_viewer_Application_and_System.bat

    Next to see your drivers and whatnot. For that run Autoruns. Under File save the arn file after the scan has completed and Zip the arn file and upload here.

    Autoruns for Windows - Windows Sysinternals | Microsoft Docs


    The path not found is a very interesting one. It seems like your Yeti just can't access that driver file.

    You can try running USBDeview and deleting all USB devices that are not being used. View any installed/connected USB device on your system You can organize by clicking the tabs above...
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Manually install a driver for the unknown device again except this time try the USB.inf file. Navigate to C:\Windows\System32\DriverStore\FileRepository or C:\Windows\inf.
    No change > Driver not found

    Next to see your drivers and whatnot. For that run Autoruns. Under File save ...
    I can't send this file here, it contains too much information about my operating system.I can't find a way to save only the Driver panel.

    Path not found would be exactly that. You pointed the Yeti hardware to the driver file path found in the Everything program? Is Windows on C drive? You don't have a unique install of some sort?
    All the drivers are stored on the C drive. The issue here is that the Yeti do not need any specific driver, just the standard USB MIC Driver. I have no other USB Mic installed.

    Run the attached batch file on the desktop to grab the last 100 events. You'll see two created files; application_log.txt and system_log.txt. Zip those and attach here.
    NexusFred_Yeti_Issue_Report_2022-06-29.zip

    Next to see your drivers and whatnot. For that run Autoruns. Under File save the arn file after the scan has completed and Zip the arn file and upload here.
    I can't send this file here, it contains too much information about my operating system. I can't find a way to save only the Driver panel.

    You can try running USBDeview and deleting all USB devices ...
    That do not change anything, no driver is found.The drivers file in use on my other Win7 and where the Yeti Mic works seems to be : usbccgp.sys

    Windows 7 where the Yeti USB Mic work
    Code:
    ==================================================
    Device Name       : Blue Microphones
    Description       : Périphérique USB composite
    Device Type       : Unknown
    Connected         : Yes 
    Safe To Unplug    : Yes 
    Disabled          : No
    USB Hub           : No
    Drive Letter      : 
    Serial Number     : LT_211210025354AD020213_111000
    Registry Time 1   : 25/06/2022 22:52:46
    Registry Time 2   : 29/06/2022 12:44:33
    VendorID          : 046d
    ProductID         : 0ab7
    Firmware Revision : 0.20
    WCID              : 
    USB Class         : 00
    USB SubClass      : 00
    USB Protocol      : 00
    Hub / Port        : 
    Computer Name     : BUGGY
    Vendor Name       : 
    Product Name      : 
    ParentId Prefix   : 7&3aa66c5e&0
    Service Name      : usbccgp
    Service Description: Pilote parent générique USB Microsoft
    Driver Filename   : usbccgp.sys
    Device Class      : USB
    Device Mfg        : (Contrôleur hôte USB standard)
    Friendly Name     : 
    Power             : 100 mA
    USB Version       : 2.00
    Driver Description: Périphérique USB composite
    Driver Version    : 6.1.7601.18328
    Driver InfSection : Composite.Dev
    Driver InfPath    : usb.inf
    Instance ID       : USB\VID_046D&PID_0AB7\LT_211210025354AD020213_111000
    Capabilities      : Removable, UniqueID, SurpriseRemovalOK
    Install Time      : 21/06/2022 17:34:31
    First Install Time: 21/06/2022 17:34:31
    Connect Time      : 
    Disconnect Time   : 
    ==================================================


    I tried installing it manually, targeting the winsxs folder where the usbccgp.sys file is also present, but I get this windows warning

    Blue Yeti Microphone / No driver found ?-windows-driver-check.jpg
    How do I know which driver it is?

    When I compare the 2 results obtained with USBDeview, I noticed that my microphone is marked as "not connected" even is in fact this one is connected?
    Windows 7 where the Yeti USB Mic does not work
    Code:
    ==================================================
    Device Name       : Port_#0002.Hub_#0001
    Description       : Blue Microphones
    Device Type       : Unknown
    Connected         : No
    Safe To Unplug    : No
    Disabled          : No
    USB Hub           : No
    Drive Letter      : 
    Serial Number     : LT_211210025354AD020213_111000
    Created Date      : 29/06/2022 14:10:22
    Last Plug/Unplug Date: 29/06/2022 14:10:46
    VendorID          : 046d
    ProductID         : 0ab7
    Firmware Revision : 0.20
    USB Class         : 00
    USB SubClass      : 00
    USB Protocol      : 00
    Hub / Port        : 
    Computer Name     : WIN7-1
    Vendor Name       :
    Product Name      :
    ParentId Prefix   : 
    Service Name      : 
    Service Description: 
    Driver Filename   : 
    Device Class      : USB
    Device Mfg        : 
    Friendly Name     : 
    Power             : 100 mA
    USB Version       : 2.00
    Driver Description: 
    Driver Version    : 
    Driver InfSection : 
    Driver InfPath    : 
    Instance ID       : USB\VID_046D&PID_0AB7\LT_211210025354AD020213_111000
    Capabilities      : Removable, UniqueID
    ==================================================
    --- To continue ----
      My Computer


 

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