Dell XPS M1330 Speakers not working

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  1. Posts : 5
    Windows 7
       #1

    Dell XPS M1330 Speakers not working


    Morning/evening!

    Suddenly this morning the inbuilt speakers on my XPS M1330 Windows 7 installed(it came with vista) laptop stopped working

    Problems
    -Sound test in control panel gives 'Failed to play test tone'
    -No sound in headphones/external speakers as well.

    Have tried every damn thing:-
    -re-installing sound driver from dell site (Drivers and Downloads) and (Drivers and Downloads)
    -re-installing driver from dell resource cd.
    -running install in compatibility mode, vista.
    -BIOS Upgrade.
    -Repair through windows cd.
    -checking 'windows audio' services in the windows process

    In the dell diagnostics test, I can hear sound in speaker as well as headphones.


    And system restore doesn't have a recent restore point.

    Please help help I don't want to do a format

    Thanks
      My Computer


  2. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #2

    you have'nt pressed the mute button by any chance, have you?
      My Computer


  3. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #3

    on the taskbar, does the speaker icon have a red x on it ,or does it show 1,2 or 3 sound waves?
      My Computer


  4. Posts : 5
    Windows 7
    Thread Starter
       #4

    Thanks for the reply.

    The speaker in the taskbar isn't muted and it does have waves when I have the device driver installed.
      My Computer


  5. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #5

    in hardware aand sound in the control panel , in the communications tab is "do nothing" checked this will stop other outside progs interfering and switching off the sound card , also check what the windows sound scheme is set at
      My Computer


  6. Posts : 5
    Windows 7
    Thread Starter
       #6

    checked this tooo....still not working
      My Computer


  7. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #7

    right, as a last resort, insert your win7 dvd , when it gets to the install page ,in the lower left click on "repair" you may have to do this 3 times, its worth a go instead of reformatting
      My Computer


  8. Posts : 5
    Windows 7
    Thread Starter
       #8

    I checked that too but not 3 times. How do it 3 times? After I click on repair there are 5 options but none which are worth.
    restore,repair,memory repair,command and personal image backup.
      My Computer


  9. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #9

    are you letting it boot from the win 7 dvd? there is a post by capt jack sparrow that totally explains the reason for doing it 3 times ,i will try to find it for you
      My Computer


  10. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #10

    pebbly said:
    are you letting it boot from the win 7 dvd? there is a post by capt jack sparrow that totally explains the reason for doing it 3 times ,i will try to find it for you
    sorry cant find the post it may not have been by the capt (sorry capt)
      My Computer


 
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