Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Creative SB X-FI Elite Pro Not working

05 Jan 2010   #11
zezasu

Windows Seven x64
 
 

Another thing is, i got another windows 7 install (clean copy ) and it fails to install with things about unable to locate the bcd/boot manager and quickly tells me to re install and quits. I did this on a separate empty drive because i don't want to get rid of my current install. Just wanted to use the 2nd install to see if a new install
would work.

edit: the unofficial pack wont even install, i really doubt the sound card is dead after a reboot, and it was working fine before the reboot.
[/QUOTE]

please create a new thread in the appropriate topic for the item in orange. thanks.

now make sure that you have anything doing with auto update turned off. i mean the creative auto update and windows auto update. not disabled just turned off. now go to device managers find your card, double click it, go to drivers, select uninstall, if it ask you to reboot tell it no, now right click you card and select uninstall, once the card is uninstalled reboot. windows should find it with it's base drivers. now you should be able to use the drivers and utilities off of your disk. i remind you do not auto update the drivers either from asus or Microsoft. i actually recommend that you use no driver updates from windows update. when offered just right click and hide. this problem goes back to creatives generation of cards, and this solution usually does the trick for me.[/QUOTE]

I am sorry about posting that, but it was just another bad effect since the sound went dead, and didn't mean i wanted help on it. It was a side effect, because I have installed windows 7 before and it worked perfectly and made to point it out if anyone had something like that happen.
And how would i disable the auto update from creative. i shut of the windows update.
and the other bad thing is, my sound card isn't even located in device manager. It managed to appear once but it was configured a a usb host/usb driver instead, 1 out of 20 tires and the others just never appear.


Quote   Quote: Originally Posted by CrazeeAFGuy View Post
One question..... was this on a clean install or on an upgrade install. I had a similar problem with my first clean install and transferring my stuff over using Easy File Transfer. Since I was having the freezing issue, I had done another clean install, deleting all of the drivers and software that was on the computer while it had XP Pro SP3. I was able to install the current Win7 Drivers and software and all is working.
Not to hijack but it was 1 clean empty 500 gb clean/clean 64 bit disc with disconnected from other HD/ and another try with connected. anything in the book basically.


My System SpecsSystem Spec
.
06 Jan 2010   #12
peymanc

Windows 7 64-Bit
 
 

My is on a clean install
My System SpecsSystem Spec
07 Jan 2010   #13
RST101

Windows 7 Ultimate x64.
 
 

It is important to connect the X-Fi before installing the Software as described in the Product Documentation. If you had connected the card after the Software has been installed some Creative Applications might not be able to detect the card. This is due to an improper Driver used by the card. Uninstall any software connected with you device and disconnect your device. Reboot system then connect your device back and then install software.
My System SpecsSystem Spec
.

07 Jan 2010   #14
peymanc

Windows 7 64-Bit
 
 

I have done everything! Nothing is working!!!
I've formatted my PC, and installed only what came on the X-Fi CD which was the Vista driver.
I turned off Auto Update. I didn't even see an update that had anything to do with sound. After, I installed the Vista driver that came on with the CD.
I've taken out the card, cleaned out my system with dirt and everything, and reinstalled everything.
I used that Patch that one member recommended I use.
Nothing is detecting my Sound Card!!! Under Manage it would list SB X-Fi under 'Sound, video games, and controller' and it will say it's functioning, but when I try and open most of the Creative Programes, it says "Audio Device Supported by this Application is not Detected"
I may try and put it in another system of mine to see if it will work on it. I have to put it together first though.
It could very possible by a hardware issue since nothing is working.

Anyways, thanks for everyone that tried to help me.

Peyman
My System SpecsSystem Spec
07 Jan 2010   #15
krazdkiller

 

Quote   Quote: Originally Posted by peymanc View Post
I have done everything! Nothing is working!!!
I've formatted my PC, and installed only what came on the X-Fi CD which was the Vista driver.
I turned off Auto Update. I didn't even see an update that had anything to do with sound. After, I installed the Vista driver that came on with the CD.
I've taken out the card, cleaned out my system with dirt and everything, and reinstalled everything.
I used that Patch that one member recommended I use.
Nothing is detecting my Sound Card!!! Under Manage it would list SB X-Fi under 'Sound, video games, and controller' and it will say it's functioning, but when I try and open most of the Creative Programes, it says "Audio Device Supported by this Application is not Detected"
I may try and put it in another system of mine to see if it will work on it. I have to put it together first though.
It could very possible by a hardware issue since nothing is working.

BEFOR MOVING THE CARD MAKE SURE THAT YOU UNINSTALL ALL OF THE SOFTWARE AND DRIVES AGAIN. THEN SHUT DOWN THE SYSTEM AND MOVE THE CARD.

Anyways, thanks for everyone that tried to help me.

Peyman
one last thing is it pci or pci-e? whichever it is if you can switch the slot it is in do it. there are a lot of times that this all it takes to correct a hardware problem. it seems to be the only thing you have left. while your at it once more make sure that any on-board sound is disabled in your bios.

BEFORE YOU SHUTDOWN THE SYSTEM TO MOVE THE CARD MAKE SURE THAT YOU UNINSTALL ITS SOFTWARE AND DRIVES THEN SHUTDOWN AND MOVE THE CARD.
My System SpecsSystem Spec
07 Jan 2010   #16
peymanc

Windows 7 64-Bit
 
 

Thanks krazdkiller
I'll make sure I'll do that, I tried putting it on a PCI-E, but I have to big graphic cards and lot of wiring, it was difficult to work around them, this time I'm just going to take one of the graphic cards out, and just use one and put the sound card on the PCI-E. Maybe that will work. If not, I'll put my other system together on another case I have, and I'll install my Vista x64 on it, maybe Windows 7 just can't pick up my device.

Thanks,

Peyman
My System SpecsSystem Spec
07 Jan 2010   #17
krazdkiller

 

Quote   Quote: Originally Posted by peymanc View Post
Thanks krazdkiller
I'll make sure I'll do that, I tried putting it on a PCI-E, but I have to big graphic cards and lot of wiring, it was difficult to work around them, this time I'm just going to take one of the graphic cards out, and just use one and put the sound card on the PCI-E. Maybe that will work. If not, I'll put my other system together on another case I have, and I'll install my Vista x64 on it, maybe Windows 7 just can't pick up my device.

Thanks,

Peyman
i took a look at you card at creative and from what i saw it is pci not pci-e. if i got the mobo right you have you have 4 pci-e slots including the 3 for vid cars, and you have 2 pci slots. a pci card will not plug into a pci-e slot and visa versa.
My System SpecsSystem Spec
08 Jan 2010   #18
zezasu

Windows Seven x64
 
 

Well just like everyone else here mine doesn't get detected even on a fresh windows 7 or windows vista install. I will try to install xp and try out with that. Its a good thing my school offers Microsoft OS or i don't know what i would do.

But what if your sound card is dead guys? I think that may be a possibility also, while you were handling it did you ground yourself/ anti-static wrist band or the pci itself might be damaged, no power?
I am stuck using the on-board until i have more spare time to check everything out again.
My System SpecsSystem Spec
09 Jan 2010   #19
peymanc

Windows 7 64-Bit
 
 

My Audio Card is a PCI, correct. I'm going to take it apart today, I'll try it in another system and I'll let you all know.
I had ground myself prior of touching any electronic component. Power for card comes up. Guess I'll see if it's the sound card or Windows 7 that is the problem later today.

Peyman
My System SpecsSystem Spec
09 Jan 2010   #20
zezasu

Windows Seven x64
 
 

Well my problems finally ended today after some pure dumb luck. My sound card is PCI so everyone knows.

I preceded with shutting off my computer failing to un-install any of the creative software and auto update, except the auto update doesn't run unless told to do so and wont install unless i say so.
Took apart every single wire and replugged them in as any other time. Took out the graphics and sound card and put them back in again. After that i restarted and i was able to just see the SB X-fi spdif option but no sound or sound jacks. Just rebooted and disabled the on-board sound in bios since i forgot it was enabled. After another reboot i went into device manager and my sb x-fi card was there but i un-installed the driver and rebooted again and then device manager again and made it scan for an update after enabling 'show hidden devices'. Nothing worked until the next reboot then my sound was working fine after I let it auto update from "MICROSOFT" not 'creative auto update'. I am going to junk the creative software and trust Microsoft on this one.

*Note the creative auto update even fails to notice my card is installed so I am not sure, so I strongly reccemond using the Microsoft updater instead*

and well thats how mine started working after doing the same steps 4 times already but slight different methods and installing another OS
My System SpecsSystem Spec
Reply

 Creative SB X-FI Elite Pro Not working




Thread Tools




Similar help and support threads
Thread Forum
Creative SB cards not working on new pc setup
Hello, i have 3 creative audio cards SB X-Fi Xtreme Gamer/Audio and SB Audigy 2 zs. Resently i have changed motherboard Asus M5A78LUSB3 with fx 6xxx CPU to Asus P8P67 LE with i7 4xxx CPU, all other components remained (they are 2 DIMM G Skill RipjawsX F3-10666CL7-4GBXH, AMD Radeon HD 5800 Series)....
Sound & Audio
Creative SBS 2.1 370 not working
My Creative SBS 2.1 370 not working I have attached an Image. It shows speaker is not plugged in.Help me Guys. My OS:Windows 7 https://imagizer.imageshack.us/v2/940x529q90/904/8ee1cx.png
Sound & Audio
[Fatal1ty Creative Headphones] Mic isn't working.
Hello! My problem is that my mic on these headphones will not pick up any of the things i'd like to say anymore. I've had these Fatal1ty Creative Headphones for a year now, and I haven't had any problems in the past. If someone could explain how i could fix this issue, that'd be great.! Oh,...
Sound & Audio
Creative HS-420 headset mic not working
I have a friend who has just purchased a Creative HS-420 headset to use with his Toshiba Satellite Laptop (running Windows 7 Home Premium). The headset cables are plugged into the correct headphone/mic sockets at the front left side of the laptop, and the headphones work fine but the microphone...
Sound & Audio
No sound with Creative X-FI Elite Pro
So I recently upgraded from windows xp to windows 7 and have been having problems with my sound card. When I select a Playback Device I don't get sound if I choose Creative SB X-fi. However I do get sound if I choose High Definition Audio Device. When I have the Creative SB X-fi selected as a...
Sound & Audio
X-Fi Elite Pro remote not working
Hi guys, I'm on windows 7 64 bit. Just got the creative x-fi elite pro today and I can't make the remote work with windows 7. I have installed the latest driver for windows 7 on their site. I even reformated and freshly installed the drivers to verify there was no conflict without any success....
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:58.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App