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Windows 7: No sound playing, yet all drivers are apparently up to date.

21 Mar 2009   #11
Princey1981

Windows 7 beta 7048
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Ok Try a right click on the speaker icon, select playback devices - you should see a selection of output options there should be a green tick against the speakers option. If not select it and set it to be the default sound device

Attachment 6273
OK, have done that and all I can see is the sole HDMI player...


My System SpecsSystem Spec
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21 Mar 2009   #12
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Ok ,

It looks like for some reason Windows is not seeing the Analogue HDA - this reason could be that the hardware is not enabled in the bios, you may want to check in the BIOS settings that the sound is enabled, I have seen this where new machines are set up with just the digital sound active
My System SpecsSystem Spec
21 Mar 2009   #13
Princey1981

Windows 7 beta 7048
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Ok ,

It looks like for some reason Windows is not seeing the Analogue HDA - this reason could be that the hardware is not enabled in the bios, you may want to check in the BIOS settings that the sound is enabled, I have seen this where new machines are set up with just the digital sound active
Hmmm, ok - how do I do that? Sadly, for a glasses wearing college graduate I have a limited knowledge of the internal workings of computers, and I'd rather not have a very nice looking and expensive paperweight...

Thanks for your help so far!
My System SpecsSystem Spec
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21 Mar 2009   #14
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

How you get into the BIOS varies from system to system but is normally a case of pressing either the DEL or F2 key when right at the start of booting the machine (before windows Boots) but there should be a message appear on the screen saying press ... to enter setup or similar

Once into the bios use the keys to select the correct page (normally "Integrated peripherals" or similar) and you should find one or more sections relating to the on-board sound system.

Hope this helps, You may have better information in any documentation you received with your system
My System SpecsSystem Spec
21 Mar 2009   #15
Princey1981

Windows 7 beta 7048
 
 

Quote   Quote: Originally Posted by Barman58 View Post
How you get into the BIOS varies from system to system but is normally a case of pressing either the DEL or F2 key when right at the start of booting the machine (before windows Boots) but there should be a message appear on the screen saying press ... to enter setup or similar

Once into the bios use the keys to select the correct page (normally "Integrated peripherals" or similar) and you should find one or more sections relating to the on-board sound system.

Hope this helps, You may have better information in any documentation you received with your system
I couldn't find it in the BIOS options - the only audio options I could see were on the south bridge options on the chipset. I looked at the documentation and they've been thoughtful enough to include it in every language except English. Oh well, perhaps this could be my incentive to learn Turkish...
My System SpecsSystem Spec
21 Mar 2009   #16
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Ok if I can just confirm the model number is a p5kpl 1600 desktop - I will try to find some further information on the M/B and post back
My System SpecsSystem Spec
21 Mar 2009   #17
Princey1981

Windows 7 beta 7048
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Ok if I can just confirm the model number is a p5kpl 1600 desktop - I will try to find some further information on the M/B and post back
That's the one!
My System SpecsSystem Spec
21 Mar 2009   #18
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

Hi,

First off your manuals are available in PDF (in Engilish ), Here ....

ASUSTeK Computer Inc.


Looking at the manual the Southbridge Audio setting should be set to Azalia to switch on audio

The other thing to check is do you have any audio (speaker) icon in the system tray other than the standard volume control
My System SpecsSystem Spec
21 Mar 2009   #19
Princey1981

Windows 7 beta 7048
 
 

Quote   Quote: Originally Posted by Barman58 View Post
Hi,

First off your manuals are available in PDF (in Engilish ), Here ....

ASUSTeK Computer Inc.


Looking at the manual the Southbridge Audio setting should be set to Azalia to switch on audio

The other thing to check is do you have any audio (speaker) icon in the system tray other than the standard volume control
Yup, the Azalia setting is on. No, there's no other icon in the tray other than the standard volume control.
My System SpecsSystem Spec
21 Mar 2009   #20
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

This is strange as you see the driver in the device manager but it does not show in the control panel.

All I can suggest is to go into the Device manager right click on the Sound driver and select uninstall, (if you see an option to remove files say yes).

Then you should be able to "scan for hardware changes" and let Windows re-install - hopefully this will "find" the Analogue sound controller and solve the issue.

Other than that It may be a hardware problem with the chip itself
My System SpecsSystem Spec
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 No sound playing, yet all drivers are apparently up to date.




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