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Windows 7: Audio Driver Problem

24 Jan 2010   #11
merelda

Laptop: BENQ Joybook S53
 
 

I can't click onto it, unless I change my settings. So I guess it is already on default?

Still, nothing has happened after I changed it to default..

I'm sorry, this is probably highly annoying...
But I'm really appreciating your help


My System SpecsSystem Spec
.
24 Jan 2010   #12
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

No, it's not annoying, it's a challenge
Ok, we might see if MS can help out a little...
Click start orb type find and fix audio playback, hit enter and allow the troubleshooter to check your system.
Post back your results
My System SpecsSystem Spec
24 Jan 2010   #13
merelda

Laptop: BENQ Joybook S53
 
 

Then the result makes this much more challenging, because "trouble shotting couldn't identify the problem", and I tried the "related troubleshooters online", but none of them are similar to my problem..
My System SpecsSystem Spec
.

24 Jan 2010   #14
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

I'm going to request help from some more knowledgable SF team members here, I'll keep watching thouh in case there's anything else I can help with ok? Hopefully other members will be along soon to assist.
My System SpecsSystem Spec
24 Jan 2010   #15
merelda

Laptop: BENQ Joybook S53
 
 

Thanks so much!!!!

Your help is greatly appreciated!!!
My System SpecsSystem Spec
24 Jan 2010   #16
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

You're very welcome
My System SpecsSystem Spec
24 Jan 2010   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Can you take a screenshot of sound.This may help one of are memders.

https://www.sevenforums.com/tutorials...en-forums.html


Attached Images
Audio Driver Problem-capture3.png 
My System SpecsSystem Spec
24 Jan 2010   #18
merelda

Laptop: BENQ Joybook S53
 
 

Below are the screenshots:




Thanks!!


Attached Images
Audio Driver Problem-screenshot.png Audio Driver Problem-old.png 
My System SpecsSystem Spec
24 Jan 2010   #19
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

are these the drivers you are using? BenQ Europe - Service & Support the only drivers i have found for your laptop relate to xp is an old laptop if so you may have to run in compatility mode
My System SpecsSystem Spec
24 Jan 2010   #20
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

That 2nd image I believe is the key, can you repeat the steps in this tutorial: Driver selection for your Hardware devices. for each device with a yellow asterisk. Post back a screen snip for the hardware id's of each device
My System SpecsSystem Spec
Reply

 Audio Driver Problem




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