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Windows 7: Audio Driver Problem

24 Jan 2010   #21
merelda

Laptop: BENQ Joybook S53
 
 

Quote   Quote: Originally Posted by pebbly View Post
are these the drivers you are using? BenQ Europe - Service & Support the only drivers i have found for your laptop relate to xp is an old laptop if so you may have to run in compatility mode
No, I'm currently using Vinyl AC'97 Codec Combo Driver (WDM)


My System SpecsSystem Spec
.
24 Jan 2010   #22
merelda

Laptop: BENQ Joybook S53
 
 

The first image is the one I posted before, which is taken before I updated the device

The second image is after I downloaded the zip file, then updated the device with the extracted files

The third image is the Hardware ids of Multimedia Audio Controller

The forth image is the Hardware ids of Mass Storage Device

The fifth image is the Hardware ids of Unknown Device


Thanks!!!


Attached Images
Audio Driver Problem-old.png Audio Driver Problem-after-installing-driver.png Audio Driver Problem-h-ids-audio-after-installing-driver.png Audio Driver Problem-mass-storage-controller.png Audio Driver Problem-unknown-device.png 
My System SpecsSystem Spec
24 Jan 2010   #23
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by merelda View Post
Quote   Quote: Originally Posted by pebbly View Post
are these the drivers you are using? BenQ Europe - Service & Support the only drivers i have found for your laptop relate to xp is an old laptop if so you may have to run in compatility mode
No, I'm currently using Vinyl AC'97 Codec Combo Driver (WDM)
Why are not using BenQ drivers?
My System SpecsSystem Spec
.

24 Jan 2010   #24
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

Quote   Quote: Originally Posted by merelda View Post
Hi all,

I have a BENQ Joybook S53, and after I installed W7 last night, the audio stopped working. It says that I have "no audio devices installed"...

It also happened to me last time when I rebooted my XP, but after I downloaded the audio driver everything went well. However, this time, even after I downloaded and installed the audio driver, it still says the same thing!!

I even went back to XP and copied all the files regarding to "drivers" and pasted into WINDOWS (under C drive) and some others under System32... But it still isnt working for me...


I think my audio device is "Conexant AMC 2 Channel Audio" when I checked in XP..

Thank you for your help.
OP had issues with the original drivers
My System SpecsSystem Spec
24 Jan 2010   #25
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by Orpheous View Post
Quote   Quote: Originally Posted by merelda View Post
Hi all,

I have a BENQ Joybook S53, and after I installed W7 last night, the audio stopped working. It says that I have "no audio devices installed"...

It also happened to me last time when I rebooted my XP, but after I downloaded the audio driver everything went well. However, this time, even after I downloaded and installed the audio driver, it still says the same thing!!

I even went back to XP and copied all the files regarding to "drivers" and pasted into WINDOWS (under C drive) and some others under System32... But it still isnt working for me...


I think my audio device is "Conexant AMC 2 Channel Audio" when I checked in XP..

Thank you for your help.
OP had issues with the original drivers
Be alot of searching to get a better drivers.
My System SpecsSystem Spec
24 Jan 2010   #26
merelda

Laptop: BENQ Joybook S53
 
 

Hi All

Thanks for helping me solving the problem!!!


I downloaded the driver from the below website:
BenQ Joybook S53 notebook Audio Driver

And then used the method Orpheous providedin the previous replies

i.e. go to device manage > sound, video and game controllers > right click properties > driver > update driver

although originally the "multimedia audio controller" is under 'other devices', but I think the principle is still the same.

Everything is functionally normally now.


p.s. I only copied the files extracted from the zip file and pasted in system32, that's why it didn't work originally!!! Oh and I have No Idea why I did that, it seemed logical to me that time..


Thank you so much for the help, really!!!
You guys are great!!!




My System SpecsSystem Spec
24 Jan 2010   #27
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

either method would have worked , but you got there in the end
My System SpecsSystem Spec
24 Jan 2010   #28
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

Sorry for the mix up with the drivers, I was originally under the impression that you had tried installing the drivers in the traditional manner first!
Anyway, glad you managed to get it sorted out! Thanks for the input from theog and pebbly too!
My System SpecsSystem Spec
24 Jan 2010   #29
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by Orpheous View Post
Sorry for the mix up with the drivers, I was originally under the impression that you had tried installing the drivers in the traditional manner first!
Anyway, glad you managed to get it sorted out! Thanks for the input from theog and pebbly too!
you,re welcome
My System SpecsSystem Spec
24 Jan 2010   #30
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Good to here.
My System SpecsSystem Spec
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