I can't click onto it, unless I change my settings. So I guess it is already on default?
Still, nothing has happened after I changed it to default..
I'm sorry, this is probably highly annoying...
But I'm really appreciating your help :)
No, it's not annoying, it's a challenge :)
Ok, we might see if MS can help out a little...
Click start orb type find and fix audio playback, hit enter and allow the troubleshooter to check your system.
Post back your results
Then the result makes this much more challenging, because "trouble shotting couldn't identify the problem", and I tried the "related troubleshooters online", but none of them are similar to my problem..
I'm going to request help from some more knowledgable SF team members here, I'll keep watching thouh in case there's anything else I can help with ok? Hopefully other members will be along soon to assist.
Thanks so much!!!!
Your help is greatly appreciated!!!
Can you take a screenshot of sound.This may help one of are memders.
https://www.sevenforums.com/tutorials...en-forums.html
Below are the screenshots:
Thanks!!
are these the drivers you are using? BenQ Europe - Service & Support the only drivers i have found for your laptop relate to xp is an old laptop if so you may have to run in compatility mode
That 2nd image I believe is the key, can you repeat the steps in this tutorial: Driver selection for your Hardware devices. for each device with a yellow asterisk. Post back a screen snip for the hardware id's of each device
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