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Windows 7: HP Pavilion DV6324 No Sound Conexant

15 Feb 2010   #1
Andrew05151

windows 7
 
 
HP Pavilion DV6324 No Sound Conexant

Hello,

Ran a Windows 7 upgrade 32bit on the dv6324, everything works alright except for the sound. However, the weird thing is -- it appears as if the sound card drivers are installed and working properly. In fact, the volume bar is even green, and you can slide it around as if it was properly working -- just no sound comes out from the speakers. I have tried multiple drivers, including the vista 32 drivers (ran in compat mode) and supposed win7 drivers (found from the microsoft catalog) but nothing seems to work. Windows Update doesn't find anything. Anyone else have an issue similar to this? Or have any ideas as to what may fix it? HP hasn't posted Win7 drivers for this model, yet....shocker.


My System SpecsSystem Spec
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15 Feb 2010   #2
computersplus

Windows 7 Ultimate 32 bit
 
 

completely unintsall sound device and reboot and let windows redectect it
My System SpecsSystem Spec
15 Feb 2010   #3
Andrew05151

windows 7
 
 

Yeah, I know. It just re-installs it with the already conexant driver, which appears to be working (and windows even says no problems are detected with this device), volume bar slides, etc. Just, no sound actually comes out.
My System SpecsSystem Spec
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15 Feb 2010   #4
computersplus

Windows 7 Ultimate 32 bit
 
 

try plugging in a set of external speakers and see if you get sound
My System SpecsSystem Spec
24 Feb 2010   #5
kobus

Windows 7
 
 

Andrew, I have the exactly the same problem with my HP Pavilion dv6000. Did you find a solution?

On Computersplus reply, the sound doesn’t work from the speakers or from any external device like earphones or external speakers.


Just like Andrew, I tried everything. Download Vista drivers and installed in compatible mode, Troubleshoot sound problems, I even opened the laptop to make sure the ribbon wires underneath the keyboard were connected .

When updating the “Conexant High Devinition Audio” driver, it tells me that it is working properly and is up to date.

The green bar at the volume icon is jumping up and down when playing music that tells me everything should be working, but still no sound from the onboard speakers or earphones.

Please can anyone help?
My System SpecsSystem Spec
24 Feb 2010   #6
Aphelion

Windows 7 Home Premium
 
 

If you right click on the Microsoft speaker icon and select playback devices...... what is set as the default output. If it's digital out you're not going to hear anything.

That's the only thing I can think of.

Ap
My System SpecsSystem Spec
24 Feb 2010   #7
Andrew05151

windows 7
 
 

I haven't found a solution, yet. And no, there is no sound even with external speakers for me either. Um, did you upgrade to 7 or did you do a clean install? My machine is an upgrade.
My System SpecsSystem Spec
26 Feb 2010   #8
kobus

Windows 7
 
 

Aphelion - I have 2 icons in that playback windows
1) Speaker Icon Conexant high definition Audio (Default Device)
2) SPDIF Interface Connectant High Definition Audio (Ready)
if i Right click on the speaker icon and click Test, i see the green bar jumping up and down but still no sound.

Andrew - I didnt do an upgrade. I formatted my laptop and doen a clean installation of Windows 7 32bit.
Everything works well. very fast. i love windows 7 but its just my sound thats not working.
Please if you find any solution to the problem, please let me know. I will do the same.
My System SpecsSystem Spec
25 Mar 2010   #9
kobus

Windows 7
 
 

Hi Andrew, I fixed my sound problems.

Before I experienced the problem I replaced the motherboard and installed Windows 7. I assumed that windows 7 were the problem but I just opened the laptop again and found that one of the wires running from my earphone sockets is not connected to the motherboard. I must have missed it when i replaced the motherboard. there is actualy a few wires and ribbens for the sound that needs to be correct before the sound will work

I have reattached that wire and everything is working fine now.
I don’t know if this will help you but i promised you that I will let you know when i get my problem solved

My System SpecsSystem Spec
26 Mar 2010   #10
Andrew05151

windows 7
 
 

Thanks for the reply. Unfortunately, this isn't the issue I am having

There has been no mobo replacement, and all the wires are connected properly. The issue specifically surfaced directly after the vista to windows 7 upgrade. Sigh.
My System SpecsSystem Spec
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 HP Pavilion DV6324 No Sound Conexant




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