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Windows 7: Not getting any sound to my 5.1 from Digi Optical cable

04 Mar 2010   #21
Dwarf

Windows 8.1 Pro RTM x64
 
 

If you look at the optical port without anything plugged in, is there any visual indication of port activity? Do you see a red light?


My System SpecsSystem Spec
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05 Mar 2010   #22
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Quote   Quote: Originally Posted by Dwarf View Post
If you look at the optical port without anything plugged in, is there any visual indication of port activity? Do you see a red light?
No there isnt any light, but I thin k thats normal for my card?

I'm still totally stuck on this one... I'm still working on trying to disable the mobo sound without disabling the HD sound like I had the issue with before.

I dont understand if the 3.5mm jack works out of the card, why isnt sound being produced to the s/pdif thats on the same card? (and is now on & activated in the turtle beach riviera control panel)
My System SpecsSystem Spec
05 Mar 2010   #23
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote:
I'm still working on trying to disable the mobo sound without disabling the HD sound like I had the issue with before.
Don't why you're doing that, they are one and the same; all of those things listed as "HD Audio Device" back in those screen shots of yours are the onboard audio, just without the proper drivers installed. Disable the onboard audio and don't worry about the missing "HD Audio Device" as it can't and won't make any difference to your sound card.

Quote:
No there isnt any light, but I think thats normal for my card?
No it isn't. your card only has an optical digital out pot,

Turtle Beach Riviera - In Detail

and if there isn't a light showing in it (usually red), then it either isn't enabled or is faulty.
My System SpecsSystem Spec
.

09 Mar 2010   #24
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Quote:
I'm still working on trying to disable the mobo sound without disabling the HD sound like I had the issue with before.
Don't why you're doing that, they are one and the same; all of those things listed as "HD Audio Device" back in those screen shots of yours are the onboard audio, just without the proper drivers installed. Disable the onboard audio and don't worry about the missing "HD Audio Device" as it can't and won't make any difference to your sound card.

Quote:
No there isnt any light, but I think thats normal for my card?
No it isn't. your card only has an optical digital out pot,

Turtle Beach Riviera - In Detail

and if there isn't a light showing in it (usually red), then it either isn't enabled or is faulty.
Ok I went back into the onboard sound & disabled what was listed as HD whatever.

I came back to windows & played a cd in the actual dvd 5.1 itself & gets sound perfect, but when I switch it over to SAT, nothing coming out via the s/pdif but it is coming out of my little computer 3.5mm speaker.

Heres an updated screen shot, I have the s/pdif set up to be on...


Attached Thumbnails
Not getting any sound to my 5.1 from Digi Optical cable-untitled7.png  
My System SpecsSystem Spec
09 Mar 2010   #25
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

I also just downloaded the newest win7 64 driver here:

Turtle Beach :: Knowledgebase / Download

When I tried to install it, Modify was what defaulted, but there was nothing to actually select as you can see in the picture:

So instead I did Repair, it ran through a process & required me to restart my computer.

I still have no sound through the s/pdif

I know the card works fine as I used to have it set up this way before I moved with XP Pro.


Attached Images
Not getting any sound to my 5.1 from Digi Optical cable-untitled8.png Not getting any sound to my 5.1 from Digi Optical cable-untitled9.png 
My System SpecsSystem Spec
09 Mar 2010   #26
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by JohnnyScience View Post

Heres an updated screen shot, I have the s/pdif set up to be on...
One thing missing from that screen shot, you didn't set the SPDIF as the default device in the Windows settings.
My System SpecsSystem Spec
09 Mar 2010   #27
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Quote   Quote: Originally Posted by JohnnyScience View Post

Heres an updated screen shot, I have the s/pdif set up to be on...
One thing missing from that screen shot, you didn't set the SPDIF as the default device in the Windows settings.
When I disabled the HD onboard sound from bios it took away the s/pdif setting for me to enable?

And when I switch it to that digital output, it just comes back out of the 3.5mm speaker, but in like a different tone or something its weird, but still not the 5.1?
My System SpecsSystem Spec
09 Mar 2010   #28
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

That optical output setting is the same as SPDIF, SPDIF and optical are both digital.

Try this, unplug both the speakers and the USB headphones and then try using just the optical connection. If it still doesn't work then I have a feeling it will be down to the TB drivers that are causing the problem.

Also,

Quote:
No Sound - Optical Connection:
Make sure that you set the system for 2 speakers, select the S/PDIF
and the Optical Connection should work.
No Sound - Turtle Beach :: Knowledgebase
My System SpecsSystem Spec
09 Mar 2010   #29
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Quote   Quote: Originally Posted by stormy13 View Post
That optical output setting is the same as SPDIF, SPDIF and optical are both digital.

Try this, unplug both the speakers and the USB headphones and then try using just the optical connection. If it still doesn't work then I have a feeling it will be down to the TB drivers that are causing the problem.

Also,

Quote:
No Sound - Optical Connection:
Make sure that you set the system for 2 speakers, select the S/PDIF
and the Optical Connection should work.
No Sound - Turtle Beach :: Knowledgebase
Ok I put it on the Digital Output, unplugged the 3.5mm cable & even checked the master sound in the mixer of Turtle beach control panel & still nothing?

Perhaps I'll have to contact TB?
My System SpecsSystem Spec
09 Mar 2010   #30
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

You set it to stereo/2.0/2.1?
My System SpecsSystem Spec
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 Not getting any sound to my 5.1 from Digi Optical cable




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