Why Can't I Get 5.1 Sound On My Win 7 System! HELP!

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  1. Posts : 32
    Windows 7 Home Premium
       #1

    Why Can't I Get 5.1 Sound On My Win 7 System! HELP!


    Hi people

    I posted a thread before but got no replies, I didn't know how to remove it so posted this one with more information.

    Hope this helps,

    My System is:

    i7 Processor
    6GB DDR3 Ram
    ATI Radeon HD 5800 series
    DFI LanParty JR X58 T3H6 Motherboard

    I've recently installed windows 7 64bit on it and I'm trying to setup up my surround sound via optical cable to my amplifier which all was working fine when I had XP running (no problems at all and sound was perfect)

    Since installing Win 7 I've only had headache trying to get the sound working how it was before, and I'm now at the point where I honestly dont know what to do.
    I've installed the latest Realtek Audio driver R2.46 but to no avail I dont even get the option to select 5.1 in the audio settings or Realtek HD audio Manager! Which I did before when I was running Win 7 on my old system just after upgrading from XP, but even though I could select it on my old system (running Win 7) I still didnt get true surround as i had to force it through the settings ie: ticking the room option etc.

    Which resulted in really poor sound quality, hence why I pretty much bought a whole new system (spec above) thinking this would sort it out. WRONG!

    I'm now worse off as I'm not seeing any option for 5.1 at all even though it says the HD driver is installed, I tried letting Windows install the driver automatically but no joy there either! Which makes me think this problem stems from windows 7 itself?
    I searched some other forums also the web and have seen countless people with the same problem so surely it is?

    More to the point has anybody out there solved this problem? If so how?
    And PLEASE if anybody can help me I will be truely grateful as right about now my head feels like it's going to explode!!

    Thanks :)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Lee Dizzle said:
    Hi people

    I posted a thread before but got no replies, I didn't know how to remove it so posted this one with more information.

    Hope this helps,

    My System is:

    i7 Processor
    6GB DDR3 Ram
    ATI Radeon HD 5800 series
    DFI LanParty JR X58 T3H6 Motherboard

    I've recently installed windows 7 64bit on it and I'm trying to setup up my surround sound via optical cable to my amplifier which all was working fine when I had XP running (no problems at all and sound was perfect)

    Since installing Win 7 I've only had headache trying to get the sound working how it was before, and I'm now at the point where I honestly dont know what to do.
    I've installed the latest Realtek Audio driver R2.46 but to no avail I dont even get the option to select 5.1 in the audio settings or Realtek HD audio Manager! Which I did before when I was running Win 7 on my old system just after upgrading from XP, but even though I could select it on my old system (running Win 7) I still didnt get true surround as i had to force it through the settings ie: ticking the room option etc.

    Which resulted in really poor sound quality, hence why I pretty much bought a whole new system (spec above) thinking this would sort it out. WRONG!

    I'm now worse off as I'm not seeing any option for 5.1 at all even though it says the HD driver is installed, I tried letting Windows install the driver automatically but no joy there either! Which makes me think this problem stems from windows 7 itself?
    I searched some other forums also the web and have seen countless people with the same problem so surely it is?

    More to the point has anybody out there solved this problem? If so how?
    And PLEASE if anybody can help me I will be truely grateful as right about now my head feels like it's going to explode!!

    Thanks :)
    LD

    If you had an XP driver that worked, it might work in win 7 if you install it in compatibility mode. to do that right click the installer>properties>compatibility mode>check XP

    If you can find a newer driver (ie vista) you can do the same.

    Let us know if that doesnt help

    Ken
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
       #3

    You can not get more surround sound such as Windows XP, because hardware acceleration it was expelled from Vista 7.Hardware acceleration (Direct Sound 3D) facilitated cloning stereo output signals to other sound cards, ie. 5.1 or 7.1.

    This is an option in Windows Xp,and it not supported on Windows 7 and Vista...
      My Computer


  4. Posts : 32
    Windows 7 Home Premium
    Thread Starter
       #4

    Thanks Ken just wondering will I be able to do this with my win 7 home premium? (sorry I never said what version I had before) also im not too technical so will maybe show my friend who is tomorrow, who may be better equipt to do it (just dont wana mess anything up)
      My Computer


  5. Posts : 32
    Windows 7 Home Premium
    Thread Starter
       #5

    [QUOTE=zigzag3143;657771]
    Lee Dizzle said:
    Hi people

    I posted a thread before but got no replies, I didn't know how to remove it so posted this one with more information.

    Hope this helps,

    My System is:

    i7 Processor
    6GB DDR3 Ram
    ATI Radeon HD 5800 series
    DFI LanParty JR X58 T3H6 Motherboard

    I've recently installed windows 7 64bit on it and I'm trying to setup up my surround sound via optical cable to my amplifier which all was working fine when I had XP running (no problems at all and sound was perfect)

    Since installing Win 7 I've only had headache trying to get the sound working how it was before, and I'm now at the point where I honestly dont know what to do.
    I've installed the latest Realtek Audio driver R2.46 but to no avail I dont even get the option to select 5.1 in the audio settings or Realtek HD audio Manager! Which I did before when I was running Win 7 on my old system just after upgrading from XP, but even though I could select it on my old system (running Win 7) I still didnt get true surround as i had to force it through the settings ie: ticking the room option etc.

    Which resulted in really poor sound quality, hence why I pretty much bought a whole new system (spec above) thinking this would sort it out. WRONG!

    I'm now worse off as I'm not seeing any option for 5.1 at all even though it says the HD driver is installed, I tried letting Windows install the driver automatically but no joy there either! Which makes me think this problem stems from windows 7 itself?
    I searched some other forums also the web and have seen countless people with the same problem so surely it is?

    More to the point has anybody out there solved this problem? If so how?
    And PLEASE if anybody can help me I will be truely grateful as right about now my head feels like it's going to explode!!

    Thanks :)
    LD

    If you had an XP driver that worked, it might work in win 7 if you install it in compatibility mode. to do that right click the installer>properties>compatibility mode>check XP

    If you can find a newer driver (ie vista) you can do the same.

    Let us know if that doesnt help

    Ken

    [Thanks Ken just wondering will I be able to do this with my win 7 home premium? (sorry I never said what version I had before) also im not too technical so will maybe show my friend who is tomorrow, who may be better equipt to do it (just dont wana mess anything up)]
      My Computer


  6. Posts : 2
    7
       #6

    Same problem here...

    I have xp and recently instaled windows 7 on my pc...

    I have problem with my speakers i only get 2.1 sound from my 5.1 speakers
    even thought in my setting all of 5.1 speakers are working fine...

    I used several driver default, realtek and msi all of them give same thing...
    When i setup mu speakers they work fine...
    But when i play it with winamp or gom playe or wmp or eny other i only get 2.1 speakers...

    Cao some one explain why!?!


    This is my mainboard...

    MSI Global ? Computer, Laptop, Notebook, Desktop, Mainboard, Graphics and more

    an here is pic of my pc

    http://i43.tinypic.com/2novbq.jpg
      My Computer


  7. Posts : 32
    Windows 7 Home Premium
    Thread Starter
       #7

    I'm not sure if anyone out there has solved this problem?? But I really need help sorting it out though!

    Please let me know if you somehow solve it
    Last edited by Lee Dizzle; 03 Apr 2010 at 05:53.
      My Computer


  8. Posts : 32
    Windows 7 Home Premium
    Thread Starter
       #8

    OK so now I've somehow managed to get the Realtek HD Audio Manager back but there's still NO option to select 5.1 sound anywhere!! Whats going on?!?
      My Computer


  9. Posts : 32
    Windows 7 Home Premium
    Thread Starter
       #9

    Anyone please help! lol
      My Computer


  10. Posts : 43
    Windows 7
       #10

    ok I have to tell you that i have been on this forum since summer 2009 when first betas of windows 7 came out and i have had this problem ever since then. i have manged to solve this by installing the soundback 3d from the realtek website and putting every single application into it and then it worked. but i had to reinstall windows some time ago and since i did that, even the soundback 3d doesn't help me anymore and trust me, i've tried everything, tried to install the xp drivers (it somewhat worked, i was able to get the sound out of all of the speakers but it was the same exact sound, it wasn't real 5.1), i tried to do the registry editor re-arrangement (no success), tried running and installing everything in administrator mode and still nothing. the funniest thing is that when i test the speakers in both HD realtek audio manager AND the system playback, ALL of the 5.1 speakers work perfectly. i'm sure you have the same problem. it's really funny that they haven't been able to fix the problem ever since windows 7 came out. i'm pretty sure that microsoft has been informed about his issue, i guess they haven't done anything to resolve it. i will never buy a realtek audio card again that's for sure. even when you go on their website and try to download something, it takes forever and a day, their servers are extremely slow. they very rarely update their stuff. i'm hoping to get a new computer soon and i'm definitely going to get creative sound card. i think i have seen a solution for 5.1 in windows 7 for creative soundcards but i haven't been able to test it since i didn't have it. as of now i'm just using the speaker fill garbage (better than nothing i guess).
      My Computer


 
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