Headphone jack issue in W7 ?!?


  1. Posts : 2
    win 7
       #1

    Headphone jack issue in W7 ?!?


    I SOLVED this in my reply below!

    Hi everyone,

    I have updated my Compaq Presario V3030CA to Windows 7 Home Premium and only since then I have not been able to use my headphone jack for audio.

    I have read many threads on this issue in this forum and elsewhere on the Internet, tried several of the solutions offered but to no avail...

    As with many others, I do get sound through the laptop speakers. When I plug in my (perfectly working) pair of headphones, the sound on the speakers does not turn off and of course I am not getting anything in my headphones.

    Here is what I see when I go to the Control Panel/Sound. In Playback, I get Speakers - High Definition Audio Device - Default Device. Clicking on its Properties I see the High Definition Audio Device driver is from Microsoft. I have tried to disable, uninstal, update this driver but to no avail. I have also tried to replace it with other drivers recommended in different forums (including from the Compaq website) but that also did not work.

    Back in the Playback window, I see the Digital Audio (S/PDIF) icon with Ready state. There is no Headphones icon even when I right click and Show Disabled Devices.

    In the Recording pane, the Line in icon shows a status of Not Plugged in with a red arrow pointing downwards.

    Any help will be greatly appreciated!!

    Thanks,
    Mike

    Complete laptop specs here:
    Product Specifications Compaq Presario V3030CA Notebook PC - HP Customer Care (Canada - English)
    Last edited by Shinyhead; 04 Apr 2010 at 17:31.
      My Computer


  2. Posts : 2
    win 7
    Thread Starter
       #2

    Solved


    SOLVED!!!!!!!

    I uninstalled the W7 audio drivers. I tried again to download the audio driver from Compaq (Select software and drivers Compaq Presario V3000 CTO Notebook PC - HP Customer Care (United States - English)) but this time while I reinstalled that driver, I noticed that W7 was reinstalling its own drivers b/f the Compaq driver could be installed. So when the Compaq driver installation paused to ask me a question, I went back in Control Panel/Sound to again uninstall the W7 audio driver. I went back to the Compaq driver installation, let it finished and my headphones are now working!!!!!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:20.
Find Us